We only booked a few days prior to our weekend at the Hitton and we received an e-mail back confirming our booking saying we look forward to meeting you on your arrival, but the owners were not even there, we understand that they had a big family event but they knew this prior to our booking and should have given us the choice whether to book or not. We would not have booked had we have known that they would have someone standing in for them as i don't believe other people would pay as much attention to detail as the owners would (this was proven to us at breakfast on Sunday morning, without as much as an apology), We found although it was a beautiful house, and very clean the room we stayed in was quite small and a little claustraphobic and you could hear every single thing through the walls and not just from next door. We barely slept on Saturday night and left on Sunday feeling exhausted and in need of a few days away, a total waste of money ! Would we go back ? No !!!
Since getting back i have e-mailed the owners a couple of times but unfortunatly they obviously don't think that its important enough to reply to





Value
Location (e.g., convenience, views)
Cleanliness
Service






