After staying at the Chadwick many times we have been bitterly disappointed with our last stay. We stayed in a "family room" which was very cramped. It was also damp with peeling wallpaper at the window sill that was covered in water. Due to the damp wallpaper there was a musty smell in the room, not at all healthy for young children. The shower in the bathroom was ill-fitted and constantly dripping, and although these faults were reported at the time, nothing was rectified. The wardrobes and chest of drawers also had loose handles. The food in the hotel was good, not at all as good as on previous visits though. The hotel had a tired feeling, although the staff were very friendly and attentive, there was a feeling that the hotel was very understaffed. We informed the hotel as soon as we got home of the complaints, and we received a 10% discount of our next stay, but I do not think we will be cashing it in.
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