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The New Osterley Hotel: Traveller Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 6 reviews
6 Reviews
5.0 of 5 stars
1
4.0 of 5 stars
4
3.0 of 5 stars
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2.0 of 5 stars
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1.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#121 of 391 hotels in Blackpool
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  • Rooms: 50
Description: Located in the heart of Blackpool, the renovated New Osterley Hotel has emerged as cleaner, more comfortable whilst retaining its relaxing charm. As... This description is based on information provided by the hotel.
Address:
80-84 Adelaide St.
Blackpool FY1 4LA
England
Check Rates: £105 Avg. Price
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TripAdvisor Traveller Reviews

Reviews of The New Osterley Hotel

( 3-6 of 6 )
“Shattered when it was time to come home”

The New Osterley Hotel

1 Apr 2008
0/1 found this review helpful

Never having stayed in a B&B before (I wouldn't really call this a hotel) I was a little disappointed with the room decor. Very old fashioned with broken furniture. Damp patches on the wall, the ceiling looked like it was about to collapse and I couldn't close my curtains because the rail was broken too, which was a problem because the room faced the street. The bathroom was so tiny, the sink was in the bedroom. Watched TV for 15 minutes whilst waiting for hot water to come out of the tap. The bed was very comfortable and sheets and pillows were spotless. Unfortunately doors slam shut and no-one was monitoring those that return late - both nights I was woken at 12.30am, 1.30am and 2.35am to families screaming, laughing and running up the stairs - very difficult when you have a little one in room. By the time I checked out I was desperate to get home and have some sleep. Staff - wonderful. Service - excellent. Breakfast - delicious. Cleanliness - okay. Would I stay again? Only if they ensure guests are quiet and they repair the damage in the rooms. Shame really, because the owners do appear to care.

  • This TripAdvisor Member:
    • Liked — The staff and the clean beds
    • Disliked — The condition of the rooms and being disturbed at night by late returning guests
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diddy_Dancer's Summary
Date of Stay: March 2008
Travelled with: Family with young children
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: 01 April 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
Young Singles, Older Travellers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, pet owners, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
newosterley, Manager
(Management representative)
9 Jun 2008
Dear guest,

Thank you for your review of our hotel.

We apologise for any inconviences you felt during your stay. Most buildings in Blackpool are extremely old but since we have taken over the New Osterley hotel over two and half years ago, we have continuously refurbished the place and continue to do so. Although major works were done during the first 6months while the hotel was closed, we are still in the process of updating and refurbishing all the rooms. We have about 50rooms of all shapes and sizes from singles to family rooms sleeping 5 so we apologise if you were given a smaller room due to other guests with larger families. However, since the hotel opened for business, we continuously check all the furniture including curtain rails to ensure they are working albeit old so perhaps difficult to use.

In response to the doors shutting, it is a legal requirement by the Fire Department to have all the doors shut automatically as a fire precaution. We ask for your understanding in this matter.

In addition, we have installed a CCTV in the hotel to monitor all the guests entering and leaving although we do have a member of staff at reception until late at night during the busy periods. We also ask the guests to return quietly to their rooms in respect for other guests but again, offer our apologies if they failed to do so.

We hope your single stay does not deter you from visiting us again and your next stay will be much more satisfactory. All your feedback will be acted upon and we appreciate your thoughts on our hotel.

Kind regards,

The New Osterley Hotel
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates
Average price*: £105 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Basic but friendly and clean”

The New Osterley Hotel

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4 of 5 stars
United Kingdom
6 Oct 2007
2/2 found this review helpful

I stayed here for three nights whilst attending a conference.

Good points
* The hotel is basic but a reasonable price and represents good value for money.
* The one member of staff I met during my stay was friendly and welcoming.
* The location is very convenient - just outside the Winter Gardens and only a 5 minute walk from the town centre or 10 minute walk from the Promenade and North Pier.
* Presentation and cleanliness are excellent and much better than many more expensive hotels I have stayed in.

Bad points
* The hotel was quite noisy because the fire doors in the corridors outside the bedrooms slam shut. This disturbed my sleep on a couple of occasions in the early morning.
* I was unable to have breakfast on any of the days of my stay because breakfast is only served 9.00am - 9.30am!

Summary
* Excellent value
* Friendly staff
* Basic but clean

  • This TripAdvisor Member:
    • Liked — Cleanliness
    • Disliked — Poor breakfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
peterpumpkinhead's Summary
Date of Stay: October 2007
Travelled with: Business colleagues
Visit was for: Business
Age group: 18-24
Member since: 06 October 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, Older Travellers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, pet owners, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Management Response
newosterley, Public Relations Manager
(Management representative)
13 Oct 2007
Thank you for your positive review of our hotel - we are pleased that you had a satisfactory stay during the Conference.

I would also like to note that we changed breakfast times from 8.15 to 9.30am to accommodate all delegates, which we wrote on our board to notify guests, and most guests were informed of. I apologise if you did not see this notice!

We hope to see you again,

New Osterley Hotel
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates
Average price*: £105 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“clean & convenient”

The New Osterley Hotel

Save Review
4 of 5 stars
worcestershire
28 Sep 2007
1/1 found this review helpful

The first thing to amaze me as we walked up to the property,was that a hotel of this size advertised a swimming pool outside, unfortunately this was closed when we were staying. The gent on the desk who i assume was the owner was friendly & polite when he welcomed us & checked us in.I,m not keen on paying in full when you check in,but that seems quite common now, & you have to expect Blackpool hotels to get loads of stag & hen parties,so I suppose it is to be expected. The room was what i expected from this type of hotel,basic but very clean with the standard amemities,the beds were really comfy & i slept like a baby.Breakfast was buffet style,which i much prefer,& was really good. Location is good,close to the north pier, tower ,shopping centre,amusements,& if you want a reasonably priced,clean,conveniently located hotel,without wanting anything to fancy,this is it.

  • This TripAdvisor Member:
    • Liked — cleanliness
    • Disliked — payment on arrival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dazmoz1969's Summary
Date of Stay: September 2007
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: 21 May 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Young Singles, Girlfriend getaway, Older Travellers, Families with Teenagers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, People with disabilities
I selected this hotel as a top choice for:
Gambling / Casinos, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: £105 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Fantastic and friendly!”

The New Osterley Hotel

Save Review
4 of 5 stars
lancashire
9 Jul 2007
2/2 found this review helpful

I stayed here with 13 of my friends for my 30th Birthday. We were welcomed by a lovely family who showed us all to our rooms and got the bar open! The rooms were clean, the beds comfortable and the room size was fine. there was a TV in the room though the signal wasn't good.... but then who's watching tv when in blackpool! The breakfast was fantastic!! we all said we could have gone up 2 or 3 times! It was a buffet which is quite unusual for a B&B. The hotel is located very close to town so no need for taxis and they have parking available around the back.
So to anyone staying here, if you want cheap, clean and friendly accomodation and you don't expect the ritz but cheap bottles of beer and a damn fine breakfast then this is the hotel for you!

  • This TripAdvisor Member:
    • Liked — the friendliness, cleanliness and the breakfast!
    • Disliked — the car park could be bigger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kezarama's Summary
Date of Stay: June 2007
Travelled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: 25 July 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Young Singles, Girlfriend getaway, Older Travellers, Families with Teenagers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, People with disabilities
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £105 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of The New Osterley Hotel

( 3-6 of 6 )
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The New Osterley Hotel Address

80-84 Adelaide St., Blackpool FY1 4LA, England