Just came back after staying two nights at the crewes original when we first arrived we had a room on the very top floor which was tiny there was no dressing table or table and chairs at the window like we were promised when we booked and the wardrobe could not open fully without hitting the bed.
When booking we were shown a room and were told our room would be identical to that one which it was not so we went and complained.
The room we then got was really nice it was spotless it was much bigger with a large bathroom a table and chairs, over looking the sea etc.
The people seemed friendly and we were made to feel welcome by the man. Overall my boyfriend and I enjoyed our stay and the room in which we were in (eventually) was lovely!
I would go again if i got a big room but saying that the small room wasnt horrible or dirty it just wasnt big! lol
I probably haven't been much help but this is my opinion and I thought i would share it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC