I stayed here with my girlfriend whilst attending an anime convention last year. We picked their nicest room, with a jucuzzi bath and 4-poster bed as it was a special event for us.
After a few mix-ups before-hand (on their part) concerning our registration, we got there and went up to the desk, and waited. And waited. And waited. Eventually the owner (who seems to be the only person working there) came up and found my booking, but then she couldn't process my card so she had to go into a back room (with my credit card), and give some stranger my details over the phone.
We were then directed to our room. After nearly falling down the stairs from leaning on the bannister and the loose supports falling out (and down the stairs), we got into the room. It looked nice enough, but there weren't a lot of towels and old manky rose petals had been swept under the bed!
The bin was tiny, but luckily we did not accumulate much rubbish over the weekend. I asked the owner if the room had Internet access, to which she replied "no". Upon asking where I could find an internet cafe, she shrugged and suggested that I "Walk around and see if I can pick up someone's wireless point, it's free that way" (This is called wardialling and is illegal).
The bed wasn't especially comfy and the jucuzzi bath had broken buttons and no instructions on how to use it - it took a while to figure out via trial and error. It was hard to turn off, choosing to ignore button presses most of the time and turning itself on about 10 minutes after we had got out and drained it! (It turned itself back off after about 5 minutes).
The place wasn't especially clean, with a thick layer of dust covering the coffee table (Which was wonky and needed a book under one of the legs to make it stable!).
At night, a powerful halogen light shines up at the hotel face, right in at the window, stopping me from sleeping. I went to reception and asked about it, and although the owner went outside and tried (unsuccessfully) to find where it was coming from, she confessed that she did not know who, or where owned the switch for the light or where it was located! She claimed that she had only moved in a couple of months ago and didn't know her way around, but I think she just didn't want to switch off the light. I went back to bed unhappy and got little sleep.
The next evening, our (small) wet towels had not been collected and dried, as you would expect from a hotel, but merely were left where they were, still wet. The bed had been pulled over but the place had not been cleaned. I went downstairs to ask about it, but she was in her office. I knocked on the door but she completely ignored me - I knocked again, and she got up and walked down the corridor, assumably to her room.
I opened the "Staff only" door, and called down the corridor, but she just ignored me and went on. I waited for about 15 minutes but she never returned, and we had to make do with using our old clothes as towels to dry ourselves that night.
How much would you reckon that experiance would cost? £10 per night? No, it was over £100 per night for that room.
Overall? Avoid this place like the plague. I went there hoping for a great time and the one letdown of the whole weekend was that hotel, if you can call it that. Avoid the Mitchell like your life depended upon it.
- Also Known As:
- Mitchell Hotel Leicester
- Mitchell Hotel Leicester, Leicestershire