This was our first visit to Liverpool and we were very impressed with the hotel and the city. The staff at the hotel are very helpful and friendly, first impressions of the hotel were wow, very modern very clean. We asked for a quite room, which we got, the room was a decent size, bathroom & toilet were very clean and very functionable. The breakfast was lovely, very good value for money, you can eat as much or as little as you like. I think those reviewers who complained about the breakfast must have gone at 'rush hour', you know the time when everyone seems to go down at the same time, but we found service and food both excellent. The hotel is right on Hanover Street and everything is within 5 mins walk. The leisure club looked nice but unfortunately we ran out of time to use it as we were too busy sightseeing! We will definately be staying here again when we return to Liverpool.
Ask for a room at the back or side of the hotel as the front in on one of Liverpools busy streets
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
10 August 2012
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Thank you so much for taking the time to write a review and your kind words. I especially like your comments about the breakfast because I do think we offer a great value for money here. Yuo are correct to say that you need to avoid the peak times which are between 9 and 10am during the school holidays. We hope to welcome you back again soon! Kind regards, Maurice Abel, General Manager.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC