Set in a location very close to the Olympia Exhibition Centre we read the reviews from this website and thought it was a decent sort of place to stay for a couple of nights,
I'll add that past reviews are no indication to the quality of the goods on offer here.
Arriving at 10.00 pm on the Saturday evening it was pretty easy to find a parking spot on what would otherwise be a mostly Residents Parking street only.
The receptionist was less friendly and informative than someone who actually had any interest in the business making a profit, rather than paying him a wage.
There are 2 computers with pay for internet access in the reception. No free wi-fi.
We had 2 rooms booked, one for my niece and another for my wife and I. The niece was in a room at ground floor level and this was the 1st room we all saw.
I know that floor space is something of a premium in hotels in London so wasn't expecting the Ritz or even a Holiday Inn experience, however to say it was small was a bit like saying that Iceland has a bit of snow from time to time.
I'll leave off with her room and get right into our own room. Up the stairs to a point midway between ground floor and 1st floor was room 101.
The walls on the stairway were covered with either street artist renditions or scratch and scuff marks from suitcases being ha8uled up the stairs. I think the latter to be most likely.
I mean the walls were really badly marked and if there was any attempt to clean them all it would have needed would be a bucket of hot water and a bit of a scrub with a hand brush.
For those who may find stairs a problem, there's no lift.
On the other side of the stairway was the handrail. This was really grubby with a distinctive covering of dust; the sort that goes fluffy when you leave it long enough.
On entering the room I was immediately concerned that we had found our way into a cupboard or small storage room. It was tiny. I mean really tiny.
The pictures will tell the story better.
The beds, 2 single, not the double we had expected, were familiar with my past army days, that is iron frames and as basic as you can get. They were covered with a blanket of dubious colour. We still haven't decided if the pattern on them were stains that had taken residence, fading of the colour or just a really awful choice of pattern, I suspect it was a mixture of all of these. On the up-side, the actual bedlinen was clean and fresh though this is a prerequisite of any hotel.
As you can see from the pictures the "wardrobe -- clothes hanging cupboard" or whatever name you want to apply was more like a partly dismantled pigeon shed. It was home to the safe and also a mini fridge below the hanging space that made for hanging long clothes a problem without them creasing. The fridge would be a good thing in the summer months I guess.
The TV was something of a joke.
Situated at around 7 feet up on the wall directly above one of the beds made it impossible to watch with any degree of comfort. In fact it was something of a puzzle as to how to work the damn thing since there wasn't a handset (buttons) to work it with. Only by sheer luck did I find concealed touch sensitive marks on the surround that turned it on or off and changed channels.
The problem was that the aspect ratio was entirely wrong for any channel it was turned to so that everyone was short and fat.
On visiting the bathroom, in other words taking a step to the left of the bed, I found that a newish shower had been installed. This was fine and was the best part of the room. The toilet was squeezed in alongside the smallest handbasin I think I've ever seen which measured around 12" wide and 8" back to front. The plug didn't sit in it too well though and it emptied almost as fast as you could get water into it.
The shaver plug and the light above the mirror didn't work. At least the light didn't work, I didn't need the shaver plug although it's built into the light so may well have not been working.
The most worrying thing though was the wet towel draped around the bottom of the toilet pan which appeared to have been placed there to soak up a leaking pipe or waste.
Having driven 270 miles to get here it was a matter of getting to bed and just dying for the night, absolutely worn out and almost comatose,
Around midnight some really loud continuous noise soaked through my brain and woke me up, in fact waking both of us up.
You know the sound of an air-conditioning unit? Well it was something like that but very noisy, not just a drone in the background. I couldn't pin it down exactly but it seemed to be coming from inside the wall between the bathroom and the bedroom. I put it down to a very agitated plumbing system with water really gushing through the pipes. It went on for 20 minutes before stopping.
Breakfast was as basic as you could get. Hard boiled eggs, toast, slices of cheese etc. Continental I suppose but lacking any attempt at giving a hearty start to a day.
Make of this review what you want. We normally stay in a Holiday Inn or something like it which isn't as basic as this but when all comes to all, value for money is still with the Holiday Inn.
On a scale of 1 to 10 for cleanliness I would be hard pushed to score anything higher than 2. If they can't do clean, then they can't do hotels. Simple.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC