We stayed in the Ritz six nights in August 2012 and had been looking forward to this trip. At arrival it was immediately clear that the hotel is not very welcoming for people in a wheelchair. There were stairs at the entrance and I had to go in through the backdoor, accompanied by security (and I have to mention that these men were very kind and friendly). After my husband checked in we ran into the next problem: the elevators were hardly big enough for my wheelchair but after trying and trying again we managed to reach our room at the third floor. Room was rather small and overcrowded with furniture but the bathroom was very big on the other hand. The Ritz is the most beautiful hotel I have ever seen, staff is very kind and helpfull but when you are in a wheelchair there are, apart from the main entrance, several places inaccessable. I could not enter the Palm Court, nor the Tivoli Bar or the Casinoclub and the Cigarhouse. The gardens do not exist anymore other than the garden for the private dining restaurant, the other part is taken by a semipermanent building from the Cigarhouse.
As temperature was very high during our stay we were very happy with the excellent airco in our room but did regret the fact that there was no place to sit and relax outside with a book.
We had dinner in the restaurant and loved the ambiance, service was great but the high standard off the kitchen they promise was disappointing. My fish was dry and cold, the foie gras not more than average quality. When we checked out I mentioned to the assistent manager that we we had not enjoyed our stay as much as we had thought we would there were excuses about the size of our room and all the inaccessabilities and a promise that next time................. I don't think there will be a next time!
- Also Known As:
- The Ritz London Hotel
- The Ritz London Hotel London
- The Ritz Hotel London
- Ritz Hotel London
- Ritz London
- London Ritz
- London Ritz-Carlton
- Official Description (provided by the hotel):
- Opened by renowned hotelier Cesar Ritz in 1906, The Ritz today still retains all the glamour and excitement synonymous with this world famous hotel. Perfectly located in a landmark position on Piccadilly in the heart of London’s West End, the 136 room luxury hotel is ideally placed to suit both business and leisure visitors alike. Now totaling 113 bedrooms and 23 suites, the elegant rooms combine the original Louis XVI style interiors with modern day technology. Considered by many to be one of the most beautiful rooms in the world, The Ritz Restaurant features a magnificent frescoed ceiling with west facing windows overlooking the Terrace, the Italian Garden and Green Park beyond. The Restaurant is open for breakfast, lunch and dinner daily, with a Dinner Dance on Fridays and Saturdays. The Palm Court restaurant offers, most famously, daily Afternoon Tea service which has been popular since the hotel first opened. The stylishly updated Rivoli Bar was designed by Tessa Kennedy and features Art Deco styled interiors. Open daily with a bar menu. Private dining facilities at William Kent House, the 18th century mansions house opened recently at The Ritz, include an exquisite selection of banquet rooms and suites. Possibly the most elegant and opulent private rooms in London, William Kent House offers the perfect venue for private receptions, weddings, boardroom meetings, lunches, dinners and gala events. The Ritz London is a Grade II star listed building and in 2002 became the first hotel to receive the Royal Warrant from his Royal Highness The Prince of Wales for banqueting and catering services. Returned to private British ownership in 1995, The Ritz has now, eleven years later, been fully restored with no detail left untouched. ... more less
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