we stayed in this hotel for one night only over a weekend in london, its true that you are in a very central location just 5 minutes from gloucester road underground, excellent for kensington, victoria, and chelsea..i did appreciate that the hotel was under construction and is definately a storey of two halfs, but the contrast is extreme. on arriving on a very hot sticky night the front reception made my heart sink, grubby,dark and very old. A member of staff booked us in. he was polite but felt like we were booking into a hostel, after paying for the room he gave us a old room plastic key and told us our room was on the first floor, we had to ask where breakfast was served and he gestured to the grubby hall and said 'through there' and it was served between 8-9.30.we went into the extremely old small lift and on arriving on our level, were very suprised to see a completely different newly decorated hall and carpet.. our room a superior triple was actually very pleasent and newly refurbed, with plenty of space for 3 adults and a modern shower room and decent flat screen T.V, a internal room with scaffolding outside the window looking onto other guest rooms . it was very clean and pleasant, with A/C thank god as it was a very hot day and reception was sweltering. but little things i can imagine would become a problem in time. we had several options on room lighting but found one of the bedside lights didn't work and looked closer to see the light fitting had melted and was hanging off,the floor on the very high tech shower felt very flimsy and not very secure, it took me 2 minutes of tugging on the shower door to get out of the shower!! could have been embarrasing...sink was modern but didn't drain very well.but cheap fittings aside it was very good by london standard. Now breakfast, do not expect much except a very basic continental, after walking downstairs back to the very old not so clean section of the hotel we found the dining room dark, old and unwellcoming, with a few tables and chairs in there with only 2 tables made up, there was a waitress who spoke a little english who took our room no and got us tea and coffee, beware teapot that simply scalded you when you tried to pour your tea.... the food choice was toast (make your own),a little tinned fruit only,jugs of fruit juice and a bowl of luke warm hard boiled eggs. there was a few choices of cereal looked cheap and unappetising . i'm sure when they have included the dinning room in there renovations it will be better,but they need to improve their menu and presentation.still plenty of restaurants and cafes close buy if you want more variety. as i said a tale of two halves, perhaps when all work is finished it will be a great base for central london, rooms are generous size and clean, but thats about it. a budget hotel that is trying to improve for a higher star rating! reasonable price for central london.
- Also Known As:
- Cromwell Crown Hotel London
- Cromwell Crown London
- Official Description (provided by the hotel):
- The Cromwell Crown Hotel London welcomes you to our London hotel We are located in the heart of London, near to all major attractions in London. The Science Museum, Natural History Museum, Royal Albert Hall, Hyde Park, Victoria and Albert museum, The Olympia and earls court exhibition halls. The Knightsbridge shopping stores are also a short walk away. We offer budgeted accommodation; our rates are competitive to the hotels in Kensington area.Please note that the hotel is under renovation and most rooms are newly renovated offering fresh, modern and stylish bathrooms. ... more less
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