We have been staying at this hotel since 2002 as we travel to London on business. We can 't believe a lot of the reviews we have read over that time and often wondered if was the same hotel!
We are partictular and have reasonable standards. Cleanliness is of the utmost importance, and on no occassion has our room ever fallen below our expectations. The beds are king size and comfortable. The bathrooms are good. The reception areas are contemporary and well maitained. The reception staff are always very obliging and friendly. Reservation requests are promptly dealt with and receptive to good rate and room requests. Breakfasts are continental and healthy. We appreciate the hotel has smaller rooms and a number of them face Cromwell Rd.The simple solution is to ask for one at the back of the hotel and pay a bit extra for something larger. When all is said and done , this is London, and the location is superb with great eating options at the doorstep, and Gloucester Rd tube five minutes walk. You often get back what you give , so perhaps the hotel staff may react to people who have unreasonable expectations and demands. We have stayed at some overpriced, small and ordinary hotels in Europe . This is a good value for money hotel with some really good people working for it and we intend to keep returning.
- Also Known As:
- Kensington Rooms Hotel London
- Official Description (provided by the hotel):
- Four beautifully restored Victorian town houses, combines contemporary decor with original period features; Kensington District. ... more less
- Reservation Options:
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