Excellent location and reasonable price. £500 cheaper than other hotels in central London at least. Nothing included though - clean towels or more toilet paper costs extra! Towels small too. Bed just a very old fashioned and unwieldy sofa bed. Staff fine but we didn't need anything. Room clean enough and good to be able to make tea/coffee etc. Very quiet too. We were loking out onto Northumberland street and could not hear the traffic. We are used to silence in the country so the double glazing was excellent.

The location is excellent, but that you can see from the map. We made our booking trough [--] and I also informed that we will arrive very late. The plane landed at midnight and after some delays at the airport, we were at the Gitadines reception at 03.30 am. The "receptionist" kindly informed us that our booking was CANCELLED, because we arrived too late!!! Sorry - I cannot understand, because the room was booked, confirmed and also paid. I checked it on the same day from [--].

The man was clearly not capable with his job and started to make phone calls: "what I must do now...etc". There were empty rooms available, but he could not give us one, because our booking was cancelled (by them). After 40 minutes waiting (04.40 am) he at last got instructions from someone slighty more professional: "now you give them a room and we will sort out this next". Wonderful. Thank you very much...

We stayed at room 812 and it was very small also to European standards. There we no proper beds, only one sofa-bed and one blanket for two persons. Next day I asked if they could give us an extra blanked. "No problem - nice that you reminded" was the answer, but no blanket. The next day I made my second try with same results and gave up the hope.

Yes - the location is good, but there are also other hotels in London.

We stayed for one night on a Saturday while attending a wedding in Pall Mall. Location was superb, as it would be for all London sightseeing.
We paid GBP84 for a studio which was ridiculously cheap (through Advertising on line). Their excellent underground secure car park was GBP20 for 24 hours - again, very cheap for location.
The studio gave us everything we needed for an overnight stay - once we discovered how to turn the sofa into a bed!
Bathroom was excellent, towels, toiletries, hot water all well up to good hotel standards. Bath was more like a US tub - only downside.
Studio fitted with good kitchen (including dishwasher & d/w tablet), TV, hi- fi, wi-fi (all free) and there was a free computer in lobby if you forgot to bring your own!
Staff were polite and efficient. Lift worked well.
What more could you expect for price? Nothing.
Whole experience highly satisfactory and will be repeated.

Stayed here on Saturday 28th July 2007 with 2 friends. I had rung to check that they had a left luggage facility, but we were able to check in to our room when we arrived at 11.30am which was really useful. Please note that the reception staff, whilst not rude, have certainly not been to charm school! (Water off a duck's back to us though).

We had a one bed suite with a (slightly tatty and slightly squeaky) sofa bed in the lounge. There was a tv and mini hifi. The kitchen is tiny - fridge, microwave, hot plates, dishwasher. No washing up liquid or tea towels, but we there was one dishwasher tablet. There is no tea / coffee / sugar etc. The shower in the bathroom was very weak and there was a bath which had slightly wobbly taps. There were 2 towels each and the usual bathroom miniatures.

Overall, the apartment was clean, and although basic, it met all of our needs for an overnight stay (we went out for dinner). In the kitchen we didn't use the hot plates but everything else worked fine. We all slept well despite a minor distrubance from the bin men on the streets below (we were on the first floor).

Finally - the Tesco Express on the corner of N'land Ave & Trafalgar Square is very small - and doesn't stock newspapers. There is a bigger one at the far end of the Strand, but the best is the Covent Garden Metro on Bedford Street.

There is also a small M&S food store at Charing Cross.

We would happily stay here again.