I booked one night stay here at very last minute. The hotel managed to upgrade us to a very spacious suite with two bathrooms.
We arrived quite early on Sunday morning and the room was not available, we left our bags with concierge and walked to Trafalgar Square, visited London eye and surrounding attractions with our two young children.
When we returned at 4, the room was ready and we also enjoyed using the executive lounge throughout our stay. I however do encourage the hotel management to consider giving the platinum guests thto use the terrace restaurant with a supplement charge rather than pay the full rate as many other Starwood hotels in Asia and US often do.
The South African lady (apologies for not remembering her name)at guest services is wonderful about restaurant recommendation and we took her advice and had a lovely time with our friends.
We also used the pool, and with the location, it's priceless! The children loved it.