Yes, the rooms can be small - but they are beautifully decorated, and every possible amenity is a hand - Penthaglion soap, cleanser, lip balm, 400 thread count sheets,and even the unexpected ones -- for example, the writing desk in the room had stapler, tape, etc. The hotel is located right on Kensington Park - and the outside traffic can be a tad loud in the rooms fronting the main road -- but overall the customer service experience is first rate. I tried the restaurant for both breakfast and lunch and was wowed by the quality of the food and the service staff. The quiet conservatory bar and adjacent cozy bar were terrific too - intimate spaces with loads of atmosphere. Check in was so efficient and I never encountered less than two doormen at the front door! The concierge was able to get Wizard of Oz tickets the same day I asked for them -- and they're still a hot commodity in London. There are bigger and splashier hotels in London - but for my taste, there is nothing like the smaller boutique hotel experience. The Milestone is that rare combination of warm, efficient and understated elegance that makes a stay memorable. Close(r) to Sloane Square shopping etc. than the big Mayfair hotels too.
PS - my internet service worked perfectly!
- Official Description (provided by the hotel):
- Elegant Hotel housed within a meticulously restored Grand Victorian Mansion dating back to 1883. ... more less
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