It is always a delight to return to the Gloucester, not just for it's convenient location but for the exemplary service by the staff who, at all levels, really do set this hotel apart from others. Many international guests like myself arrive after long flights and the first faces we see upon arrival at the doors of the hotel are not only welcoming but reflect the hospitality of the staff. Having spent 2 weeks here this time, I depended on various staff members for addressing personal needs and not once was I made to feel uncomfortable. In fact, quite the opposite--my requests were always handled with the utmost courtesy. I also found the cleaning staff extremely friendly and accommodating , a rarity in most hotels these days. I cannot say enough about the Club Lounge staff who treat everyone as a very special guest despite having to deal with the occasional rude visitor. Yes, some of the carpets show their age at the moment but I believe that is being addressed shortly. My recommendation of this hotel is indeed a testament to those who manage the staff there, especially in the front office, as that is the "face" of the hotel.
- Also Known As:
- Millennium Gloucester London
- Millennium Gloucester Hotel London
- Millenium Gloucester
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