Seeing some of the negative reviews I was a bit worried but booking through Hotwire it was too bad, that was where we were! However, my two children and I arrived at about 9am to be greeted by the friendliest lady on the desk.. We had a twin room with a chair bed and perhaps because it was not refurbished she gave us coupons for the continental breakfast the following morning. Breakfast was fine but I don't think we'd have paid the 13 pounds or whatever ourselves. I had requested two more towels and when we returned to the room later that day, there were the towels, two more sets of toiletries, a half bottle of red wine, two bottles of water and chocolates! The room and bathroom were on the small side and had seen better days but we were only there for the night and the goodies and thoughfulness made up for that. The room was very clean, the shower not on the short side in this room and water pressure fantastic (can be a problem in the UK).
The bus stop outside served us well, the #10 bus went right to Oxford St and beyond and the # 27 (I think) went straight to Paddington Station so we could catch the train. It was a bit of a walk from Earls Ct tube initially (approx 15 mins) but all on the flat, passing places to eat, drink etc if needed.
I would not hesitate to stay here again for the convenience as much as anything.

Stayed the weekend of March 3-5, 2007. Booked on Hotwire for $99/night, for a total of $304.15 for the weekend (breakfast not included). This was a pretty incredible price. After reading the reviews on this website, I was quite anxious about our stay there. However, upon arrival, I requested a newly refurbished room and was perfectly happy. The halls and exterior have seen some use, but the interior of our room was great. The bed was very comfortable, the room was HUGE for London standards (about average for U.S. standards), the bathroom was clean and nice and the hotel staff was perfectly pleasant. We didn't eat at the restaurant (we never do in hotels as a matter of policy -- they always rip you off!), so I don't know about that aspect of the hotel. Two things to be aware of: the shower really is very short -- I'm 5'10" and just barely could stand up in it; if you're taller, you'll have to adjust somewhat. Also, the concierge was a bit clueless when I asked him for a local phone number. The last thing is that the London Olympia tube stop on the District (green) line is only served half-hourly in the off-peak times, so it's pretty much useless if you're there on a weekend. We always just walked to Earls Court. If you have luggage and are taking the tube, however, I suggest you wait for the District train as the walk to Earls Court is about a mile.

Stayed at this hotel from Feb 28th – March 3rd 2007. The staff were very helpful and friendly, I booked a twin room rather than a double and after enquiring at reception, they changed our rooms and moved our luggage for us while we were exploring London.

Despite what has been said in previous reviews regarding the location, it took less than 10 minutes to get into Central London using a bus/tube combination or 15 minutes walking then getting the tube.

The hotel itself was rather expensive, but most four star hotels worldwide are far from cheap. There are many other restaurants to pick from on Kensington High Street and several pubs and bars less than a 5 minute walk away.

On the whole, I would recommend this hotel and happily stay there again on my next visit to London.

As in the previous post we booked direct through the hilton website on a weekend special for £189 incl dinner on the 1st night and breakfast both mornings. Thought this was extremely good value for a stay in the capital city of one of the most expensive countries in the world - but after seeing some of the reviews on this site was more a bit concerned. However we were not disappointed - the room was more than ok, we had a complimentary bottle of wine & chocs which was unexpected as we were only staying in a standard room. The room was spacious for London with a desk, coffee table and two chairs as well as a king size bed which was so comfortable. I dare say if I had inspected every nook & cranny I could have found some faults but hey I was there to enjoy myself not be a hotel critic and certainly nothing was obvious! Yes the bar was expensive but that is true of hotel bars all around the world. There was a pub not 100 yards away (the hand & flower) so getting a reasonably priced drink was not a problem. Also there was a Tesco & Waitrose within a 10 minute walk if needed. We didnt find the location a problem at all. The nearest station is Olympia - a two minute walk - with trains every 15 mins to earls court where you then change for everywhere else. We never had to wait more than 10 mins for a train and they run till almost midnight so we had no problems there -otherwise the next undergound was a good 10 min walk away. Dinner on the first night was a carvery, breakfast was a buffet with everything from fruit, cereals, cheeses, hams and full english - restaurant and bar area were nice and comfortable. Cant say I had anything to complain about and would definitely go back