I booked the Collingham on the basis of previous Tripadvisor comments and really wasn't disappointed in the slightest. It was a perfect for our family of five and provided us with a really comfortable alternative to a hotel. My three boys are aged 13, 11 and 6 and if we're traveling we now need two hotel rooms. I usually am only happy with this if we can have adjoining rooms which, I've found, not many hotels provide.
Next time we're in London I won't even look anywhere else. We stayed for three nights on our way to Dubai and then again for two on our way back home to Canada. Both times we were upgraded from our original booking which was very much appreciated. The apartments were very clean and the living areas comfortable,cosy and stylish. On our second stay the beds were a little on the hard side compared to the first apartment. In both apartments the bathrooms, while very clean were a little rough around the edges, chipped tiles, cracked grouting etc, but this is a minor complaint.
I echo what other reviewers say about location and being made feel welcome. If you're coming into London from Heathrow it couldn't be easier. Take the Picadilly line on the tube
to Earls court station and the apartments are literally a five minute walk away. Basically anywhere in London is within easy reach from this location. On both occasions we got our welcome pack with easter eggs for the boys and wine for us...a lovely touch. The gentleman at reception remembered us from our previous stay and we got a nice "welcome back" when we checked in the second time. Also a big thanks for completing our online checkin and printing our boarding passes for us. It saved time at Heathrow on a busy Easter weekend!
One suggestion, It would be a nice touch if wifi was included in the cost instead of an extra.
All in all, a wonderful place to stay in London and for us, about half the cost of a similar standard hotel stay. We will definitely recommend the Collingham apartments to any of our friends who are traveling to London.
We were in the basement both times and it was still very peaceful and no road noise.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
11 April 2012
Dear Visitors from Canada,
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Thank you for your kind words. We are so fortunate with our location. It is hard to imagine we are in central London
overlooking tranquil gardens.
If we can do anything at all to help plan your next visit to London, please do contact us.
Please do come and stay with us again soon,
Tripadvisor members have Voted Collingham Serviced Apartments 6th BEST HOTEL IN ENGLAND for families!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC