Booked the hotel due to having stopped at the Doubletree Westminster, Room was fantastic with a great view or Tower bridge. Arrived earlier then i should have, reception took my bags to room for me and wasn't no trouble, Nice large glass of porchetta e champagne before a short walk to the tube station.
Staff very friendly but breakfast the next morning was mad, restaurant was full, staff running around like headless chickens. 25 mins wait before getting seated and this was early 7:45am. The head waiter seated me near the entrance where all the other waiting guests was looking hoping id move soon.
The waiter came and asked did i want tea & coffee (Standard) and if i wanted the full English.!
i waited and waited and waited, but no Full English turned up, during my wait i asked 3 waitress but still no joy, others was waiting so the buffet bar was taking a beating,
Cheese roll and pastry didn't quite cut it. The milk for the cereals was warm, not the best breakfast. upon leaving i bumped into the head waiter who'd seated me and just pointed out that id not received my breakfast and wasn't expecting to be charged he just lifted his shoulders.
overall a very busy hotel, new modern to a very high standard, But next time id go back to the Westminster Doubletree, they made me feel more special.
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