I thought the location of the Hotel was great, 5 minute walk to the Tube and in a really nice neighbourhood. The staff were pleasant enough, not over friendly, but the concierge was very helpful every time we need assistance with booking a show or the London eye. The room was tiny, but I suspect that it was fairly average for London. There was no room to put your bags away, so we basically had to skirt around our bags and the bed for the entire weekend! We got the room on Hotels.com for £90 a night plus charges which works out approx 150 euro a night not incl. breakfast which is £15 for a full English. I dont think I would definitely stay here again the Jury's across the road looked a bit classier. The room was a bit dated. No minibar, a small 14 inch portable TV and the shower was not very powerful at all. But the beds and sheets were very comfortable indeed. Overall, a pleasant stay, but I think it was overpriced at £90 a night.

We loved it. The location was great and the hotel was nice. It was clean, the beds were comfortable, the bathroom was clean. The staff was nice especially the concierge, John. He helped us out with restaurants and special tickets to shows and day trips. Also, you are a few blocks to the Tube station. The neighborhood near the hotel is nice and safe. We would stay there again.

I realy enjoed my stay at the Regency Hotel. Clean, friendly, good located - nothing more to say than "thank you" for a perfect stay.

My husband and I spent 6 nights at the Regency in South Kensington in September 2004. The hotel was comfortable, but probably would have a lower ranking in the US. The rooms, as are most London hotel rooms, are very small. However, spotlessly clean, and comfortable enough given their size limits. Plenty of hot water, a nice big bathtub, very good maid service, and a generally helpful front desk. The location has much to recommend it, just 5 mins stroll to the Picadilly Line at So. Kensington underground, and within walkind distance of major museums. The neighborhood is lively, safe, and pricey, with good restaurants and pubs to choose from. We did not do the hotel breakfast as it was priced quite high and was nothing special, but there are plenty of cafes in the area. All in all we would return here again...good value for money spent. We were a little irked that the hotel TV did not carry CNN..We were told that the hotel was "working on it" (it had been available during our first night) but over the course of our stay it never returned....We were also unable to check in before that stated time of 2:00 pm, even tho' we were there earlier, and were obvuously just off a plane...In fact, we were not checked in until about 2:30 which I did not find hospitable, but I don't know the hotel's side of this...(I know that maids did come by to do rooms as early as 8:00 am so I don't understand why we had to wait, but this is really a minor complaint. Just don't expect an early check in: leave tour bags and go explore a museum for a while...)I think if Americans and others do not expect luxury, but are looking for clean, safe, adequate accommodations with helpful concierge and a great location, this hotel will fill the bill. (but not for any claustrophobes out there!)