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Lincoln House Hotel: Traveller Reviews

TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 76 reviews
76 Reviews
5.0 of 5 stars
15
4.0 of 5 stars
28
3.0 of 5 stars
12
2.0 of 5 stars
12
1.0 of 5 stars
9
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#39 of 203 B&Bs in London
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  • Rooms: 23
Description: Lincoln House Hotel is a delightfully hospitable B&B Georgian townhouse hotel, situated in Central London, close to London's diverse scenes and... This description is based on information provided by the B&B / inn.
Address:
33 Gloucester Place
Marble Arch
London W1U 8HY
England
Check Rates: £111 Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Lincoln House Hotel

( 12-16 of 76 )
“Great location, pleasant staff, delicious breakfast”

Lincoln House Hotel

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4 of 5 stars
Stamford CT
29 Mar 2008

Loved the location, within easy walking distance and/or a tube ride to everything you'd want to see or do in London. For breakfast, Lincoln House gives you a choice of omelets (try the cheese/mushroom), Greek yoghurt and pita, vegetarian, and more. My room was small, but had everything I needed, including a small private shower bath (think cruise ship), desk for working with great wi-fi, tea-making things, little refrigerator, etc. Like most of London's B&B hotels, it's historic ("listed" in local parlance), so there's no lift (elevator). Pack light, and keep in mind that you'll be climbing stairs each day. Staff is friendly and helpful; some speak English better than others.

  • This TripAdvisor Member:
    • Liked — breakfast, location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sasthije's Summary
Date of Stay: March 2008
Travelled with: Business colleagues
Visit was for: Business
Age group: 50-64
Member since: 02 January 2004
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, pet owners, Families with Small Children
I selected this hotel as a top choice for:
Other
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Average price*: £111 (year-round)
“Suited our budget and requirements”

Lincoln House Hotel

19 Feb 2008

We stayed for 3 nights in a family room, 2 adults and 2 small children.
I suggest for travellers on a budget and are looking for a clean room to sleep and have a shower before sightseeing the Lincoln is an ideal base.
Walking distance to Marble Arch, Buckingham Palace and Oxford Street also nice child friendly restaurants in the area.
Yes the room was small but was big enough for the four of us to lay down in the beds have a good nights sleep and shower in the morning.
Why pay over the top rates for rooms that you only sleep in?
We found all the staff friendly and helpful especially those serving the excellent breakfasts.
Just remember if taking the car, to park in the NCP car park in Portman Square as this is where the discounted rates apply (as we found out to our cost!)

  • This TripAdvisor Member:
    • Liked — Location & Breakfast
    • Disliked — No CBBC TV!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Optimus_Lime's Summary
Date of Stay: February 2008
Travelled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: 19 February 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Young Singles, Families with Small Children, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, pet owners, Families with Small Children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
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Average price*: £111 (year-round)
“Great for women travelling alone”

Lincoln House Hotel

19 Feb 2008
1/1 found this review helpful

I needed to stay in London for an event at the Grosvenor House but I was rather nervous of staying in a large hotel because of the cost and because I was travelling alone. I found Lincoln House on the internet. It looked nice, friendly and affordable and close to Park Lane. The staff made me welcome and I felt I was in a safe environment. The room had everything I needed and breakfast was very good value. The drawbacks were that there is no lift - better ask for a lower floor if you don't like stairs and the room was not very spacious if you had loads of luggage. Definitely would stay there again for a similar occasion.

  • This TripAdvisor Member:
    • Liked — Friendly and safe
    • Disliked — No lift
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
teelacat's Summary
Date of Stay: February 2008
Travelled with: Solo traveller
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: 26 July 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, pet owners, Families with Small Children
Was this review helpful? Yes No
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Average price*: £111 (year-round)
“what a Dump”

Lincoln House Hotel

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1 of 5 stars
new york
30 Jan 2008
2/2 found this review helpful

What a dump. This is not the kind of place any self respecting person would want to stay. If you're 18 years old, travelling with a back pack and used to sleeping on floors maybe this place will work for you. And the nasty staff just tops off this total DUMP!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maroj15's Summary
Date of Stay: January 2008
Member since: 08 March 2005
Was this review helpful? Yes No
Management Response
J-Sheriff, General Manager
(Management representative)
9 Mar 2008
I usually only respond to criticism of our hotel if I feel that the points made by someone deserve clarification or defending. In this case I will merely respond to say that this gentleman was an extremely rude and belligerent person. He booked the cheapest possible double room and was given an extra discount as well. On the day, he was given a larger room at no extra cost. He immediately complained that he could not get internet access and when our maintenance man went to his room to help he shouted at him and slammed the door in his face. When our receptionist tried to help him on the phone the guest shouted at him and put the phone down. He told the Day Manager that he was leaving after less than 2 hours and when he was asked to pay a small cancellation fee he was again extremely rude. The comments he has made about the hotel are ridiculous and spiteful and it does make one wonder if he has a hidden agenda.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Average price*: £111 (year-round)
“Not Returning to this Hotel - But Not Horrible.”

Lincoln House Hotel

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2 of 5 stars
Redwood City, California
22 Jan 2008
2/2 found this review helpful

I had wanted to review this hotel previously, but only recently discovered a receipt with the name of this hotel, which I had forgotten. There are some lovely things about this property: its Georgian architecture, lovely entry and lobby area, free internet, location, good breakfast, room small but ok.

However, I would not stay here again for three reasons.
1. The bathroom was the size of one in a caravan. I understand the reasons for this as these were added to a “listed” property, but my feet were in the shower when on the toilet and the toilet paper got steamed and soggy after showering. Not the end of the world mind you, just personal preference.
2. I found the staff to be very unfriendly and uncooperative. My first impression from my e-mail bookings was very favorable, but during the 3 days there, I was not impressed and downright irritated with reception by day three, although the housekeeping staff were very nice.
3. After reading the defensive and sometimes insulting remarks from J-Sheriff, Management Representative, I would absolutely never stay here again. I find most of the remarks offensive, dismissive, and counter productive to setting a positive representation of this hotel.
There are two sides to every story and anyone reading comments on TripAdvisor should understand that not everyone can be pleased even in the best of circumstances. So you weed out what might be good and what might be bad and make your choice. As a reader, if I had never stayed here, I would interpret the constant rebuttals as management having something to hide and wanting to brush these opinions under the rug, even if that is not the case. Not a repeat visit for me.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Notorious-E's Summary
Date of Stay: October 2004
Member since: 20 January 2006
Was this review helpful? Yes No
Management Response
J-Sheriff, Manager
(Management representative)
1 Feb 2008
Thank you for pointing out the 'lovely things' about our hotel.

We are truly sorry that you were displeased with the other points concerning your stay but we genuinely try to improve our service and amenities constantly. We believe that even ultra critical reviews contain items that we take on board and do something about in order to achieve better customer satisfaction.

With regard to the management of an establishment not having the right to reply in their own particular style - I really do not understand why anyone who feel this is a problem. Otherwise why would there be the space for a response. Without management feedback, readers can only gain a one-sided review and if a customer has the right of free speech surely the same applies to the person at whom the criticism is being levelled.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Average price*: £111 (year-round)

Reviews of Lincoln House Hotel

( 12-16 of 76 )
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Lincoln House Hotel Address

33 Gloucester Place | Marble Arch, London W1U 8HY, England