Stayed in the accommodation over the summer. The staff were extremely rude and inconsiderate. This included the Hall manager, and several members of the daytime reception. What annoyed me was that they treated you like students, not a hint of professionalism. As an example, I had just left my luggage in the corridor after arriving, when a female member of staff (the one with brown hair) decided to come up to me, and rudely suggested that I should remove it because it was blocking the doorway! I mean, seriously, is this even a hotel? I'm a tourist, where am I supposed to leave my luggage? I haven't even got a room yet!
Secondly, the Hall manager acted like she owned the place. I was woken in in the morning by staff who decided they wanted to replace the batteries on the door lock. I told them to leave because firstly, I was extremely sleepy, and secondly, my partner was wearing her night gown, which was inappropriate for the male staff. The Hall manager then came storming in suggesting that I should let the doorman do his job. I got really angry at her extremely rude and unprofessional attitude. She did not even apologise for doing this, acting like she owned the place. She even threatened to evict me, claiming that she could do this because I was threatening her, which absolutely DID NOT happen at all. This made me all the more angry, because she was using her power as a Hall manager to threaten me (and lie), and which somebody in her position SHOULD NOT do at all.
Although I initially did not want to give a bad review, because this place was cheap compared to other hotels, I felt I was thoroughly annoyed by the bad attitude and service exhibited by some of the staff.
- Also Known As:
- Carr-Saunders Hall Hotel London
- Carr-Saunders Hall Hotel
- Official Description (provided by the hotel):
- Carr-Saunders Hall provides bed and breakfast accommodation in central London near Oxford Street.Carr-Saunders is also within easy reach of many famous attractions such as Madame Tussauds, and the British Museum as well as London shopping areas such as Covent Garden and Regent Street.Rooms at Carr-Saunders are available at Christmas and New Year, spring and summer, with low rates year-round. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, HostelWorld, Priceline and Agoda so you can book your LSE Carr-Saunders Hall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.