I stayed in this hotel 3 times in 2007. I really like it. Perfect location (parks, sights, underground etc.), the price (for London) is quite reasonable. Very clean bathrooms and bed-linen.

My wife and i stayed here for two nights in January 2008 when we visited London to see a couple of shows. Clean room, a bit small but good enough, good continental breakfast, handy to underground stations, very good value for London hotel and would stay here again without hesitation.

I think some of the people reviewing this hotel must be used to much grander things than us; either that or just like complaining! What on earth do people expect for this sort of money? We only paid £50 for a double room inc. breakfast. The hotel is in a perfect location in a leafy part of Bayswater, literally five minutes walk from the tube. Our double room (209) was of adequate size and cleaned every day. The bathroom and shower were of a good standard. The help-yourself breakfast suited us perfectly as you were left to your own devises and not watched over by fussing staff. The only gripe was the missing remote control for the TV and the running battle with reception staff to find one (took a day and a half for one to turn up) but it did eventually. We didn't notice any traffic noise (the people who commented on traffic noise must live in the middle of nowhere to think this is noisy!!!) The only noise we noticed was the creaking floorboards from the room above but nothing to worry about. We will definitely come again.

LOCATION: The hotel is located within a 5 minute walk of the Bayswater Tube Station.

SURROUNDINGS: The hotel is located in a nice neighborhood. A few pubs are nearby, along with fast food restaurants, and other sit down restaurants. Small grocery stores are also nearby which we took advantage of.

ROOM: Absolutely the worst hotel I have stayed in my entire life. The rooms are small. We had three beds in our room which made it that much smaller. The first room we were offered was worst than the one we ended up staying in. In the first room, to get to the bathroom, you had to step over the corner of one of the three beds, and then the bathroom was a step down from the main floor. Try doing that at night. In the room we ended up staying in, the bathroom was three steps up from the main floor. What a horrible configuration! Yes, I understand the hotel was converted into its current form from Victorian townhouses. The rooms have no air-conditioning, but the staff did provide a tower fan after we asked. An LA Fitness center was located just outside our room. With the window open to cool down our room, the music and yelling from an aerobics exercise class came right into our room. The door to the aerobics class was open, and we could see directly into the room.

BEDS: The beds in the room were horrible - very uncomfortable. You could feel the springs when you laid on the bed. The beds in the room should have been replaced as they were worn out.

STAFF: Pleasant, helpful when you asked for help. However, they didn't come close to the standard of the staff for hotels we visited in Germany, Italy, and France on this trip.

BREAKFAST: Breakfast is served in a cramped room in the basement of the hotel. The continental breakfast is included, and was adequate at best. The English breakfast costs 5£. The breakfast was below standard compared to hotels we stayed in Germany, Italy, and France. Perhaps this is the way London is. If this is the case, these are low standards in my opinion.

VALUE: Overpriced. This hotel is not worth the price we paid. If I had known this was what to expect, I would have found another hotel.

OVERALL: Don't stay at this hotel if you have any reasonable expectations. Another reviewer mentioned perspective. I guess my expectations aren't as low as their's. I would never stay in this hotel again.