I stayed at the Mayflower from the 20th to the 25th April and it was really gorgeous! I can't understand how can people write such crap reviews about it: I had a twin room, which was not so small, nice decoration, every comfort. The bathroom was the most impressive part of the room: it was rather big, with a walk-in shower, completely renovated. This hotel really looked like being of a higher star rate than it has been given. The breakfast room was stylish and cosy, too, and breakfast had a good choice, it was really not necessary to ask for a cooked meal. I would recommend this charming boutique hotel to everybody going to London!

Let me begin by saying that I am rather easy to please. With that said, I can fully understand both the negative and positive reviews on here. It's all a matter of perception and what we come to expect from a hotel upon check in. The rooms were small, although that is something I've come to expect when traveling in Europe. Other than a coffee stained bed spread the room was very clean and comfortable. I didn't complain about the bed spread because most hotels generally don't wash them very often. It's gross, but unfortunately true. Simply in most cases you are unaware of it. My advice is to remove them whenever you stay in a hotel. The staff was friendly and helpful. The continental breakfast was a delicious way to start the day. The location (right next to the Earls Court Tube Station) was great. Basically, this is a hotel for anyone who plans to spend a lot of time outside of the hotel. As a vacationer it met my needs, but did not exceed them. I would definately return for another stay.

Together with my wife and daugther we stayed at the hotel. Our room had two small double beds and little room left to move about. The bathroom was good, except for the lack of hooks/railings for the towels.
I expect the rooms at the back to become very hot in summer. There is only a fan on the ceiling to move the air about.
Breakfast was continental style (rolls, croissants, coffee, tea, juice, milk, cereals, butter, jam, cheese, etc.) and served in a modern style lounge in the basement. For us it was fine.
The staff was friendly and acted adequately when required.
If the room had been a little bit larger it would have received a higher rating.

After reading reviews here I was really nervous about our stay at the Mayflower Apartments. All I can figure is that many of the people offering reviews either visited before the apartments were renovated, or visited during a busy season and ended up in a less desirable apartment.

Like you'll read on the Mayflower's website, the apartments are undergoing renovation. Our apartment (a 2 bedroom on the ground floor) looked just like the pictures on the website. The doors were the sliding wood doors with the sqaure windows, the bathroom fixtures were modern and clean. The kitchen had a small refrigerator, oven/range, washer/dryer combo, toaster, coffee maker, utensils and dishes, cups, cooking pans -- all that our group of 5 needed. The apartment we were in had 11 foot ceilings, and a bay window in one bedroom. The apartment was clean, especially the bathrooms.

The apartment building is actually about 2 doors down from the front office. You have to have a key (the staff provided our group with 2), or have to be buzzed in from your room to enter the building.

There was an issue with one toilet in one bathroom -- it had to be pumped to flush. But this must be a pretty common problem in the UK, because we've seen similar problems in other hotels all over the country.

I did read one review that described the couches as too dirty to sit on. I have to admit -- the brown fabric on them really does look scary. But after some inspection, we discovered that the fabric just has some sort of nap that makes it look grungy. The room came with extra bedding, and you could cover them if you are nervous.

We slept 5 comfortably in the 2 bedroom apartment (which had 2 folding cots --with real mattresses), 2 per bedroom and one on a cot in the living room. We would have had to move some furniture to get both cots in the living room. One bedroom has a queen bed, and the other room has two twin beds. Mattresses and pillows were below average.

The location of this hotel could not be better. It's about 1/2 a block from the Earl's Court tube station. Earls' Court Road has lots of little shops and restaurants, including some little grocery stores where we bought food, paper towels, dish soap, and laundry soap. It's about a 20 minute walk to the High Street Kensington that has tons and tons of fun shops. The hotel and apartment are on a quiet street considering how busy Earl's Court road is, and the nearby park is a good place to get away from the city.

The hotel does not have wireless internet access. Uur cell phone plan gets free data (regardless of area), and we were able to get a strong enough signal to use it to access the internet. There are nearby internet cafe's but we didn't use them.

The daytime hotel staff were helpful and competent, but the red-eye desk gal should have been working at McDonald's down the street.

Our group was not seeking luxury accomodations, as some are that stay in the hotel. The apartment was much better than we expected, especially given the reviews here. The apartment was not luxurious, but it was a darn sight better than tourist class and budget class accomodations. I'd class it as a moderate rating.

I am planning to bring my children to London in the future, and we plan to stay at the Mayflower again because of the location and convenience of the apartment and living room for a group. We saved a ton of money on the ridiculously high London dining prices by staying in the apartment and eating in for breakfast and dinner. Staying in an apartment was cheaper for us than staying in a tourist class hotel.

I'd recommend this apartment very highly, especially for the budget concious traveller who doesn't want to stay at the bottom of the barrel. We felt the Mayflower was an excellent value ($$-wise and location-wise) for our group.