The travel company that booked this hotel for us isn't noted for their excellent choice of hotels, so this was a nice surprise. The Novotel ExCel is nicely appointed, clean, has bathrooms with separate tubs and showers, all the inroom necessaries, and when asked for 4 clean towels (to help with some hand washing near the end of a three week trip) provided them quickly and cheerfully. It is 15 minutes down the DLR from downtown, but the docklands area is nice - a small grocery near is open from 7AM to 9:30 PM. The breakfast on site is good - with plenty of variety, but they were slow to refill during the rush. Inroom internet is not free, which I found odd for a business hotel. The outdoor bar/restaurant was very pleasant as a wind down spot after a late day in the city.






Value
Location (e.g., convenience, views)
Cleanliness


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