This hotel is definately the best place to stay in if you visit London and you need to be located in the heart of the city but in a quiete corner.
The rooms are lovely decorated with beautiful marble bathroom, stunning shower and comfortable bath tub.
First calss toiletry line and plus two small bottles of relaxing or energizing organic oils to be used according the time of the day or your mood.
Rooms are very spacious, which is a big plus for London, immaculated decor and lovely smell.
The communal areas are beautiful too, even the library or the living room provide a cosy atmosphere yet elegance and relaxing with an attentive service by the smiling waiters who don't invade your privacy but still ready when you need something.
To be definately underlined is the staff at the reception.
A young and professional team is at your entire disposal for
all your requests, from dinner reservation to the tickets's concert nothing is too much trubles.
One Sunday night I needed a taxi which was almost impossible to find, one gentleman from the reception took me to the main street awaiting with me taxi without leaving me alone in the middle of the street, even if the area is very safe, what a style.
He probably get a cold the day after ;-)
Before that I was standing at the reception awaiting for the cab and I have assisted to a very imbarassing situation about a drunk american, let say, lady complaining and screening like mad about the delay of the taxi, the way the same gentleman managed this pathetic women was very professional.well done.
I travel quite a lot and is not easy to me to find a lovely place like this, with an good balancing between the service, the location the decor and the human touch.
well done.
AC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
A romantic getaway, tourists
I do not recommend this hotel for:
Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Spa, Concerts / Music festival