I decided to hold my 50th birthday pary and retirement party at the Amber lodge. With over 300 people attending, a big marquee and a 16 car dodgem track to accommodate it was a tall order. Amanda, Nick and the staff were great and the whole function was first class. Food excellent, accommodation execellent surroundings excellent, service excellent. They even sorted out the weather!! need I go on?. We filled
the hotel for two days and did not have one complaint. I have been back to the Lodge for a couple of other functions (not as big) but just as good. We liked it so much we are organising another family function and know of others( who attended the big bash) who have done the same. Remember that the Amber lodge is now UNDER NEW management and they are moving things forward.

Stayed at the hotel for 4 months due to working in at British Sugar
The staff very friendly and helpful. Nothing a problem; was made to feel part of the family stayed in room 4.Home cooked meals
Even put a sun bed in my bed room.Hotel in pleasent surroundings Shall be back. Cannot understand other reviews Now under new management

Absolutely dreadful.
I booked this hotel(?) as I live nearby and was having guests to go a relatives wedding.
Complete shambles!!
Rooms I had checked were booked ok in the morning had been given to other guests by the afternoon.
My elderly aunt had to take her own luggage to a third floor room up really narrow twisty stairs.
Staff disappeared on Sunday evening leaving the menu of a local Chinese takeaway.
The bar was left open and people told to serve themselves!
Fortunately for the owners my relatives are honest.
Total chaos! the staff seem friendly but haven't a clue
Avoid!!

Stayed 19 nov

Service - very poor
Room - dirty and damp, sheets old and washing facilities old (in need of repair)

Food - basic and as far as evening meal concerned, substandard

Hospitality - non-existent. rude and disinterested staff. Requests for information met by surly response from manager (?)

Will i stay again ? No. I would not recommend this "hotel" to anyone wishing to stay near Norwich.

VFM - far too expensive for a very poor bed and breakfast. To call it a hotel is entering trades descriptions act territory.