I must say in my experience the hotel was excellant, Holiday Inn's are all pretty much an excellant standard what sticks out for me is the attentiveness of the staff, And here they are some of the best; always keen to help and treat you like one of the family rather than just someone they have to deal with to do their job.

I must comment on the location, admittedly this is not in the city centre, but it is a very short taxi ride away, and as it is just off the A11, it means you dont have to drive into town and get caught in all the traffic. With regards to previous guests who would rather stay at the HI express, that is fine but you dont get a restaurant or leisure club for which I personally would gladly pay an extra couple of pounds which may I add is not always the case in my experience.

I would reccomend this hotel to business travellers or leisure guest with families.

This is the Ipswich Road Holiday Inn.
Overpriced for a hotel that is badly located. Usual Holiday Inn services etc.
Quite simply nothing special. Look elsewhere.
I'd be happier with the Holiday Inn Express at the other side of Norwich. It is better, cheaper and also a taxi ride from the town centre.

I don't usually comment on 'Holiday Inn' hotels as they're all pretty much the same wherever you go. However, there seems to be a bit of confusion with reviews in Norwich.There are TWO in the area and the opinions appear to be jumbled together giving a confusing overall picture.

I have stayed recently at the IPSWICH ROAD hotel and found it to be just fine. Some criticisms made just don’t seem applicable to anything I experienced, so I wouldn’t want the place downgraded unfairly.
Staff are friendly, smart and respectful. Rooms are clean and well equipped and all other facilities are fine. Meals are good with breakfasts catering for all hot and cold tastes. Cereals, fresh fruit, Danish pastries, black puddin’….it’s all there.
So what’s to moan about? Tariff? Does ANYONE pay the full rate these days? Why? Two miles from town? No problem – it’s a good base for the area and a peaceful nights rest.

I must agree with any complaints about the bar prices though. Over a fiver for a glass of house wine is pushing it a bit but my £3.15 pint of lager wasn’t too bad….and there WAS a huge plasma TV in the bar to amuse any sporty types. (For serious drinkers who feel ripped off - you’ll be pleased to hear there’s a great pub just a few metres down the road called the ‘Marsh Harrier’…... It's one of those 'M&B' establishments with an 'Inn keeper's lodge' food menu. Friendly,clean and cheap.

It's obvious some folk choose the wrong hotel for their needs when visiting East Anglia but THIS Holiday Inn will suit most.

Stayed here for a weekend away recently. Checked the revews on Trip Advisor beforehand but wasn't prepared for the hotel not to be within a twenty minute walk to town. The hotel is situated within a residential area with a Tescos nearby, other than that nothing much else except a dreary looking pub (more of this later).

The previous reviewer has posted his review against the wrong Holiday Inn, the one next to the football stadium is in the centre of town. The hotel here looks like a motel, with standard rooms, clean and tidy, comfortable enough bed, good enough for a weekend away if you dont pay too much. The breakfast was very good, hot and plentiful and the staff were very helpful.

Unfortunately we didnt book dinner either night so cant comment on the evening meals. Surprisingly we would have had to wait over an hour for a table (where did all these people come from, they certainly weren't staying at the hotel) so on the first night we chose to drive out and eat elsewhere. For our second night, we decided to walk to the only pub nearby, the Marsh Harriers, and have dinner there. The staff here were rude and snotty, and the food - standard pub grub - was poor so I'd say book a table at the hotel instead of eating at the pub!

I couldnt recommend this hotel- nothing really wrong with it, just in a really bad location- for us visitors to Norwich that is, and apart from one dodgy pub nothing is close by to look at. If ever I go to Norwich again I'll book a hotel in the city centre, where there looked to be plenty going on