We visited the hotel for a 2 night mid-week break in early February as we wanted a relaxing break, but close enough to Norwich.
The reception area is strange - a desk placed close to the bar area, but we were nicely welcomed and shown to our room.
Room lovely, beautiful four poster bed, nicely furnished, flat screen tv etc, although on closer inspection there were some stains on the bedspread. It was the bathroom that badly let everything down.
It was minute - a door from the wardrobe takes you into something no bigger than a broom cupboard covered from floor to ceiling in green formica, complete with mould. An attempt had been made to cover up the bad bits around the bath with new sealant, but even this could not disguise how bad it truely was. The lighting was terrible and the ceiling so low that there was not room to put a mirror above the sink - it was placed off to the right - not great when you are trying to shave! The shower curtain (thought these had died out in the 70's) was mouldy.
The saving grace of the whole place is the restaurant. It was one the best meals I have ever eaten - certainly better than some top London restaurants. The food, wine and ambience is great. Lovely library area to have a drink over dinner too.
It appears like the place is under a programme of refurbishment, which where it has been done is good. I find it strange that a room is done without doing the bathroom at the same time.
Overall, well worth trying for the food alone!

Stayed here for 2 nights in early November 2006. Location is fine; in the peaceful countryside but no more than 10-15 mins by car from the centre of Norwich.

Room was pleasant - with comfortable bed - and more character than the normal business type hotel.

However, what sets the place apart is (a) the food and (b) the staff. The food is superb and very good value for money. The staff are pleasant and helpful and the whole place has a much more personal feel to it than most other establishments.

If you are in the Norwich area just book this hotel and enjoy yourself.

I want to start by saying the food in the Al a carte restaurant was magnificent. It was the most delicious food I have tasted in a long time. It was truley fine dining, I highly recommend it.. My room was very quaint and served its purpose. I was visiting Norwich on business as I often do so I will most certainly be staying here again..

My wife and I stayed as I was in the area combining business with pleasure. The room was small but nicely furnished (although we did have to request a 2nd chair). The staff were all friendly and attentive. It was however the food that was the highlight. There is a seriously good chef at work here! The meal we had in the restaurant was Michelin standard. Even the bar meal we had on the delightful terrace was out of the ordinary. The wine list was eclectic and reasonably priced with a refreshingly different choice. When we stayed there were no major functions taking place but I cannot imagine that they would detract from the pleasurable experience.