..... the one in which we stayed was nothing whatsoever like the one "enjoyed" by the lady from Nottingham (27 March).
We were in Norfolk for a family party & decided to extend our stay & spend a few days in Norwich before going home. Ray & Sue are a lovely couple, nothing is too much trouble, in fact they even asked us what time we would arrive on the Sunday afternoon as it's usually their day off & they like to go for a walk but wanted to make sure someone would be there for us.
Our room was cosy, warm, spotless &, surprisingly for one facing a busy main road, very quiet. As it was a cold weekend Ray had thoughfully turned up the heating in our room (it was a touch too hot really). He showed us around & appoligized for not having repaired the damaged shower head in the bathroom...apparently the previous guests had not had the courtesy to tell him, hence there was no time to fix it...it was done by the time we came back in the following day &, once again, the heating was turned up.
Can we also add that not only were there lovely toiletries in the bathroom but there were little added extras like chocolates & more than one packet of biscuits on the coffee tray.
A nice, thoughtful, touch is the fridge, microwave, china & cutlery for those guests who wish to bring in a "take away" for their supper. They even thought to provide ice cubes & wine glasses as well.
Breakfast was a very relaxed affair in a cosy little dining room, you help yourself to fruit, cereal or yoghurts etc, Ray brings in fresh hot toast (none of the cold chewey stuff you get in large hotels) & takes your order for "his boss in the kitchen" (his words not ours) to cook....maybe this is what the lady from Nottingham meant by her comments about Sue shouting at him.....although we never heard any shouting.
Ray always found time to ask after our plans for the day & offered help & suggestions, there were also plenty of information leaflets in the small alcove by the front door.
We asked if he could recommened a good place to eat in the evening & he suggested the nearby Mitre Chinese Restaurant, adding how he & Sue often went there for Sunday Lunch. We had a very nice inexpensive meal, they even knocked 10% off our bill for paying cash.
We booked at Edmar Lodge on line about 2 months before we travelled & received confirmation almost by return. May we repspectfully suggest that if the lady from Nottingham had done the same it could have saved her & her partner the upset they clearly experienced. However we feel we must speak up for Ray & Sue, who showed us nothing but courtesy & kindness as guests in what is, after all, their home. We were even given a little gift from "Edmar Lodge Guest House" when we left.
A quick tip about Norwich...if you have young children then take them to visit The Castle ... you can easily spend all day there...with guided tours of the dungeons/prison (a little scary for very young children perhaps) & boxes of dressing up clothes everywhere. .. they can be a King or Queen & sit in state, resplendent in their crown & robes, on their throne in the Castle Keep, a convict in the Prison exhibition, a Roman, a Viking or even pretend they are Queen Boudicia & drive her chariot.
Would we stay at the Edmar Lodge again....you bet we would...but we would always book on line & ensure we had written confirmation of our dates.
- Also Known As:
- Edmar Lodge Norwich, Norfolk