My financee and I wanted a break away from all the wedding plans and to do a little last minute Christmas shopping. Having visited York once previously we wanted somewhere we could just leave the car.
The Grange surpassed our expectations. The food is first class and great value for money. We ate in both the Ivy restaurant and the Cellar bar. The service in both is excellent and they coped well with the small orders as well as the large "Office Party" group orders. In fact the staff throughout our stay were extremely polite and helpfull.
On the down side and it is very picky I know, was breakfast. The menu is extensive and is well presented. However, it is let down by one simple menu item and that was the Hash Browns. Imagine a plate with a some nice bacon, tasty cumberland sausage, amazing french black pudding (highly recommended by the way), a large field mushroom sitting on a mass produced, frozen, commercial, tasteless hash brown.
This little issue aside the hotel is excellently placed, great food, helpfull and polite staff and very very relaxing atmosphere.
We will certainly be back.

I recently stayed in this hotel for one night on business it is very well located a short walk into the centre of York and 10 minute stroll from the train station.
The staff on check in and out where very friendly and attentive and able to answer all my questions. The room I had was number 26 at the back of the hotel therefore no noise at night time. This is a double room with an en-suite bathroom. Both of which have been recently refurbished to a high standard. The bed was a good size and very comfortable. The room was cleaned to a good standard.
The breakfast was very good with a lot of choices I had poached smoked haddock which was cooked very well and it was served at the table which makes a difference to the big buffets you get at most hotels and the staff where very attentive replenishing both toast and tea pot. This is a small quality hotel which has the character that the big chain hotels often lack.

This is somewhere to avoid if you want to surprise a loved one with a celebratory treat. It was my husband's 50th birthday and I wanted everything to be perfect and had spent weeks researching and organising etc. The hotel blew the surprise by immediately telling my husband that the children were coming - despite me having 'phoned reception from the train to remind them it was a surprise and not to mention the other room.
The service at dinner was atrocious - at one point we had to go looking round the hotel to find a waiter to order coffee. They brought the requested birthday cake WITHOUT candles or 'Happy Birthday' iced on - just a cake really!
It soon became apparent that the dining room staff were preoccupied with guests for the following day's wedding who were having dinner in a private room upstairs. It was clear to us that they were taking priority - our view being confirmed the next morning when we went to sit down for breakfast at the table we had sat at the night before. We were then asked to move as guests from the wedding party wanted to sit there - a "Fawlty Towers moment'.
The hotel manager has been very rude and not replied to a message and an email asking for her comments on our experience.
Room was fine and food was very good - but not a good choice for a celebration smaller than a wedding!

The Grange is one of those charming hotels which has an utterly comfortable air about it - discrete but exceptionally helpful staff, great food, and generally comfortable rooms - make it a great place to spend a night or two. An abundance of fresh flowers around the hotel also add to the great ambience.

We have stayed there three times now and decided to hold our commitment ceremony there. Nothing was too much trouble for us and every guest commented on the great food and relaxing surroundings.

On the downside it has no lift, gets a little hot and some of the rooms are small, but overall there are few better places to stay in York.