Very good location, but a tired drab hotel. Ate in the hotel the first night and found the quality of the food very poor.

My wife and I stayed for three nights, half board, in February,2008 and booked via their website.On arrival found we had room eight which had large bedroom, bathroom and own private sitting room. The hotel is being totally upgraded and now has lovely reception area, lounge, bar, two dining rooms, gymnasium and pool. All the staff were brilliant and nothing was too much trouble. What really made the stay was the food. Breakfast was choice of cereal, continental goodies, fruit juices plus up to eight cooked items from bacon to blackpudding, toast etc. The dinner was even better, fantastic choice of four courses, freshly cooked and I can honestly say that I have never seen such portions! The hotel is a five minute stroll from York centre and ideal for walking off the pounds put on at meal times. I would call thye hotel 'quaint' being built from the 1700's onwards but it is full of character and totally different from the concrete blocks springing up every where. At £115 per room for dinner bed and breakfast i think it was terrific value and would stay again.

we have just returned from this hotel, it would of been nice to know that there was a seperate building which was part of the hotel, we had the unfortunate luck to be in this building, walking across to the hotel reception at night was terrible, the pathway was badly lit and the heels of my shoes went through the foam like matting. the staff were very pleasant but this hotel is in need of refurbishment and if you get room 46 be prepared to freeze as you go into the bathroom, only a small heated towel rail was there. would not stay here again
paul & aileen chaplin, from county durham

The Hotel looks lovely, (6 listed buildings) but the bedrooms are exceptionally dated. Room 30 has a couple of skylights, but no window to look out of, very dreary. A tiny bathroom that had seen better days along time ago and the bathroom of the room next door is directly behind the headboards of the twin beds you can hear EVERYTHING !!!! ( Poor lady had problems with her tum all night )
The staff are very nice could not complain there and when i complained about the room after spending a sleepless night , we were moved to a nicer bigger but still dated room overlooking the main street (Skeldergate). Why if there were more rooms available put people into a bad room, it beggers believe. Breakfast is fantastic everthing you could wish for, but as we only ever eat a bowl of cornflakes, £180 for 2 nights at this standard its a bit much. Would NOT stay here again. What a shame, could be a fantastic hotel with alot of TLC