We booked this hotel as part of an overall road trip for a relaxing break from London, where we live. The Hotel reception was a clear indicator of what was in store. Folded, crumpled pieces of A4 stuck to walls in a bland, univiting reception. We went to our room which was not at all what we would have expected from a 3*. Think B&B meets
squat. Blue walls, orange and brown curtains (matching bed cover) green carpet, lots of thickly painted white furniture, charity shop style cups, blankets on the bed. Luckily the bathroom was unlcean with hair and old shaving foam on and around the bath so we were able
to ask to be moved.
Our next room was fine. Clean, modern- white and brown. Even better tea cups and only 4 doors down. The bathroom was still not entirely clean and was in desperate need of modernisation!!
Breakfast was fine, nothing fancy. We had dinner one night which was actually extremely good. The young manageress was fantastic throughout, freidnly and helpful as was one other young female member of staff.
The hotel is mainly staffed by very young people. The last day of our stay saw a very frustrating breakfast. We came down towards the end of service. The staff had changed that day and were clearly much less capable. There were plates everywhere and no clean tables. We sat at one for about 10 minutes waiting for cutlery and plates. Then it was rudely 'plonked' infront of us. We were not asked if we wanted a cooked breakfast or a pot of tea. We waited for a further 20 minutes before asking if we could have one!! They looked at us as if we were rude!!
To sum up, I wish we had booked a hotel actualy in York. I only booked this hotel as breakfast was included. The parking is fairly hard to find in the centre and the hotels would have been more efficient and clean. I felt very sorry for the 2 members of staff here who were clearlt running the place alone and were the only capable members of staff!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites