we spent last weekend at the queens hotel on the banks of the river ouse,don't book the smoking floor we were meeting up with 3 other couples one of which booked the hotel.2 days before we arrived phil had a phone call to say we could'nt park until 5pm as there was a conference booked so we had to pay for alternate parking at £5.30 for 3 hrs,on arrival to our room N0 77 the smell was pungent with smoke on enquiring re another room we were curtly informed you new it was a smoking room when it was booked,we had to go out and buy air freshner,never have i even smelt a pub that bad it was in the sheets and pillows.good job it was only 2 nights then we were informed it was £10 a night to park when i asked if we could stay later on the sunday we were told emphatically no as cars were booked in for the sun i explained yes we were but we could'nt park until later and we had paid for 48hrs parking the receptionist would'nt budge and the manageress was'nt aavailable until mon when we'd be home!so look elsewhere there are other hotels believe me!!!!!

Just come back from a weekend in York with my wife and two children (aged 8 and 10) and had one night (Saturday 19th) at teh Queens Hotel.

Booked it through hotel.net where the offer was £115 for the family inc breakfast and evening dinner, which was OK. Only after booking and trawling through the terms and conditions did we realise that the children's meals were not included, but we have taken this up with Superbreak.com as it was their website which was misleading, not the hotel's.

The Queens is ideally situated in a fabulous location right next to the river. Our room was OK for four of us, and staff very helpful.

As said, we had to pay for the children's meals (£6 dinner, £5 breakfast each) and they went on the bill. Hoever, we had a bottle of wine and kids drinks with the meal, and they had to be paid for by cash there and then - couldn't go on the room bill or on a card!. It was a good job we had £20 to hand at half-ten on Saturday night. All seemed a bit odd.

Other than that, as another reviewer reported, our room also had an annoying electrical buzzing all night from the wardrobe. I had to get up at 3am and switch all the fuses off to stop it.

As the others say, there is no chance of parking nearby so you have to use the NCP park up the road - it cost us £17 for two days.

However, as a great base to explore York I'd recommend the hotel.

Just returned from a three night break at the queens hotel york. Booked through the york tourist information website and got a three for two offer. The hotel was lovely. It was clean and the staff were friendly. The cooked breakfast was really good. I dont know why some people have put such negative comments about this hotel. Our room was lovely and cosy. Tea, coffee and biscuits were provided in the room. We were on the top floor so had a sky light, but we could still see the river. If you are booking this hotel I would advise to book early, as we booked late and could only have a smoking room which did smell a little stale. They are currently reducing the smoking rooms from fifteen to seven. Overall this hotel really conributed to making our break so enjoyable. The city centre was just a short walk away and only a 10 - 15 minute walk from the train station. We will definately be staying here again.

My fiance and I stayed in the Queens Hotel in February for a weekend away.
Hotel is in brilliant location, short walk over the bridge and u are right in the town.
Rooms are nothin fancy but good value for what you pay, no complaints!