In fairness, the management were very nice indeed, the bathroom was large and clean, the breakfast was good enough, and the location convenient. However, paid a princely price for room that had the worst condition beds, literally sagging and concave in middle as you looked at them and pure torture to sleep in with old sheets and outdated room with cracked window and feeling of grunginess--felt like we were staying in a bad hostel. of all the places in England and Scotland we stayed, this was the worst and yet the highest priced. I am still mystified when I read the other reviews with the conditon of the room we experienced.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
ThebossYork, Proprietor
(Management representative)
21 May 2008
Dear Sir,
Sorry to hear that you were not entirely satisfied with your stay at Hedley House. It is with great regret that I read your comments. If anyone has a problem whilst staying here we will do our very best to rectify it immediately, if we are told about it. We have a number of brand new mattresses in our cupboard for if and when we have any problems!
ALL our curtains, linen, towel and bedspreads etc have been replaced within the last 6 months.
Rooms in York are at a premium but we charge well below the national average. Good offers can be had if you call us direct. Someone has to pay the internet middleman!
Regards
Greg
This response is the subjective opinion of the management representative and not of TripAdvisor LLC