Welcomed by the owner on arrival and allowed us to park in the car park even though we were early, so did have to pay parking charges in the town, on returning we were shown to the room by Milka, very well presented Garden Room, toiletries, biscuits, chocolates all nice extras, fresh milk and bottled water in the fridge another nice touch. cant really fault the room at this point. Breakfast after a good nights sleep was excellent and can see why they have won awards, one minor point was the black pudding appeared to have just been warmed up rather than cooked in a pan. The guest house is on the main road running into Chester, but we heard no road noise in our room. Second day we hit a little snag, after a LONG walk around the town, we headed back to freshen up for the evening and while my wife was having a shower the water ran cold, and my attempt to have a bath hit the same issue, no Hot water. I spoke to Milka and it would appear they had simply run out of hot water as the don't keep the boiler running all day. Even when it was ok it takes a long time for the hot water to reach the taps, apparently not the first time this has been reported so this should have been handled on the first report, not wait until someone else had the same issue. Overall we had a very nice weekend, Breakfast this morning was also very good, but we asked for a couple of changes to the menu and they were handled without any issues. There are a couple of nice pubs within a few yards, both serving food and good selection of drinks. Bus stop right outside and lots of different buses running past if you dont want to walk into the town, which we did a couple of times as its not that far and fairly flat.