Whilst the hotel is well located, rooms are clean and comfortable and well furnished, the food and customer service were not so great.
First night I was in a room that was SO noisy, right next door to laundry room etc so trolleys being wheeled past, staff chatting, general coming and goings made it noisy AND I had no mobile signal .....my family tried to call me using the hotel main line number but it took 20 minutes before anyone answered!!! I asked if I could move for the second night, which they did, to a room that was right on the main road ......noisy!!!!!
Breakfast was really poor quality - the juice was watered down, the cooked breakfast had been sitting too long and dried up and was generally not very nice at all :( Dinner in the restaurant was over-priced for what it was and the "freshly baked bread" was stale .....
Customer service depended very much on who you spoke to and was not consistent.
I was supposed to be staying there again next month but I shall chance my arm at the Premier Inn - at least there you know what you are letting yourself in for and their "good night guarantee" can't be topped!!!
- Also Known As:
- The Nottingham Belfry - a q Hotel Nottingham
- The Nottingham Belfry - a q Hotel
- Belfry Hotel Nottingham
- Nottingham Belfry
- Official Description (provided by the hotel):
- The Nottingham Belfry is ideally located just one mile from the M1 and 5 miles from Nottingham city centre. The contemporary four-star hotel has 120 spacious bedrooms, a superb leisure club and tranquil spa. The Nottingham Belfry is the region's largest conference venue as the hotel can hold up to 700 delegates in the Admiralty Suite or across 13 flexible conference and meeting rooms. ... more less
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