We chose to stay here because we were attending a christening close by, and on the net it was advertised as part of the Corus Hotel group and seemed rather nice.
On arrival we were directed to a ground floor twin room, (room 108). When we entered the room we immediately noticed a tear in one of the duvet covers and a rip in the net curtains. As first impressions go, it was not a good start, but when looking around things got worse. Closer inspections revealed from 3 out of the 4 wall lights hung cobwebs that were thick with dust, the windows were filthy, the window cill, skirting boards and bedheads were full of dust. The trouser press was ingrained with dirt and the carpet was badly stained. In the bathroom the extractor fan did not work, there were hairs in the bath and sink, cracked wall tiles, and the grout and mastic was covered with mildew. But probably the most alarming thing was that both the hairdryer and kettles electrical testing stickers were well out of date, by years not months.
We complained at reception and was offered room 109 which was directly accross the corridoor. After a quick look round room 109 it did not appear to be any better than room 108.
We were told there was no other rooms available as there was a wedding reception at the hotel that night and that we could speak to the manager but that it could take up to an hour for him to see me. As we had arrangements in Sheffield almost immediately, we declined the offer to wait for him and we were assured he would be there the following morning.
Following breakfast the next day we spoke to the manager and explained to him about how disappointed we were with out stay at the hotel. We outlined our concerns and was told that as a goodwill gesture he wouldn't charge us for the breakfast. Although we explained that we didn't mind paying for the breakfast as this had been fine ( it was the room we were extremely disappointed with ) he stated this was the only gesture he could make to make amends. We subsequently wrote to the Corus Hotel group who told us that the Hotel hadn't been part of the chain since May 07 (so why were they still advertising with them?) and we would have to take the matter up with the hotel. We have done so, with no response.
The minimum we expect when staying at a hotel is cleanliness and a compliance with safety regulations. Unfortunately the Beauchief was unable to provide either.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Business meeting / Event