I had originally booked another B&B in Wells at the end of March, but they messed up the booking, didn't even apologise, and I only discovered when I contacted them to ask when I could check in and park the car in the morning and walk into town... so...not a good start to my short break away. But No 23 made it better. :) I was able to book at short notice.
I stayed in Wells to see "Swans of Wells" artwork sculptures and to attend a friend's wedding in Bristol. (I'll be adding swan photos to my blog at http://www.jenikya.com/blog.) Nice host, good breakfast, nice comfortable beds. I got a good night of sleep - really relaxing and quiet. (We were toward the back of the house.)
Only a slight problem was we were asked to check in after 4pm (it would have been nice to check in earlier as that day was a downpour and we'd been in town since before 10am walking around), and we had to give our room up at 10:30am so it was ready for guests to arrive at 2pm the next day. A bit of a problem as I wanted to finish getting ready for the 2:00 wedding, and we got a bit wet walking around and my hair was a bit of a mess. So, it really would have been nice to stay a bit longer to have access until midday so we could freshen up and then attend the wedding instead of walking around town in wedding clothes. But, my friends were happy to see me so I don't think they were too offended by a not-so-perfect hair or makeup. (Hopefully!)
Breakfast - we could pick from options, and we were asked a couple of times throughout if we had enough toast, etc. Fruit salad before the cooked meal was nice.
Good location as well: a short walk into town.
We got to choose the room... a larger room at the front, or a smaller room at the back. Both looked...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
8 June 2012
Hi there - thank you for your kind review - another active reviewer with over 20 reviews this year - how busy are you!
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I'm so glad you were comfortable at No 23 and were able to see the simply wonderful 'Swans of Wells', they are just brill, brill, brill!
Thank you also for your comments on arrival and departure times. Prior to running a B&B I too had no idea how vital they are - so this is great - I get a platform on which to explain. You mentioned that you were in Wells before 10am and would have liked to check in earlier than 4pm......but it was a shame you didn't ask when you booked because you really could have done on that particular day - it was quite possible. However, if guests leave late and the night before has been busy (which happens very regularly in Wells), I cannot guarantee rooms will be ready before 4pm (+ the dog walked and fresh supplies brought in too).
Likewise, if requested, perhaps at the time of booking, a late departure is quite possible and although I did offer for you to remain untill 11am, I was so sorry you left earlier without saying 'goodbye' - that was a first in four years! The one thing we all find difficult, is to be able to do these things on the spur of the moment and for it to be dependent on the weather at the time - my apologies.
Interestingly, although the next guests had requested an early check in at 2pm, they didn't arrive until 6.30pm and hadn't thought to contact me and let me know, ergo, a four and a half hour period where I was 'grounded' - no doggie walkies, no getting the shopping in etc., - very tedious indeed but one must still be polite...
So special thanks to you for giving me this opportunity to bring this to the attention of other potential guest; mine or others. It might be a good idea here to mention that most hotels do have far more flexible check in/out times which may be more convenient but you would have to pay their going rate - usually a tad more than the humble B&B.
I am sure, even though a little damp, looked just perfect for the wedding you were attending.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC