Arrived Friday evening after a long drive, the hotel receptionist was pleasant and we were checked into the hotel and directed to our room (17) on the first floor.
On arrival at the room we noticed that there was an incredible lack of space within the room, especially between the bed and the table, which at its narrowest point was less the 12inchs from either object and had to be navigated to get to and or from the WC.
The pillows were very hard and the matteress was uncomfortable, in outline we did not have a good nights rest.
We did not dine at the hotel in the evening, opting to sample some of the local fare.
Breakfast was average as we were served burnt toast in a rack and also with the main breakfast meal.
In summary, i would not be happy to stay here again and as such feel that the £134.00 fee for the nights stay was in excesses of the hotel and local B&B,s that we have stayed at recently would be better value for money.
Please do not accept room 17. Its to small and is like a box.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5 May 2012
Thank you for taking the time to leave feedback. I am sorry to hear that the room was not to your liking. As you know the building has benefited from a recent refurbishment, finished in a contemporary and mordern style whilst maintaining many of its much loved features from the past. Next time you book your stay with us, please contact me directly and I will ensure you are allocated a larger room if available. In regards to the breakfast, I am surprised if you were served toast that appeared to be burnt in places, if you had let the duty manager or waiter know they would of replaced the rack of toast with no hesitation. Hope to see you again soon.Best Wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC