I stayed in Room 21; the hotel was booked for me by a supplier and, having read the other reviews, I must have had the best room! Sure, the entrance, stairways and dining room carpets and décor were dire - very dire indeed, but my room was huge and modern.
Good points of the room: Great new bathroom area (wet room) with glass sliding walls, huge slate tiles and modern shower and basin. WiFi (free) access. Generally very tastefully decorated, Roman blinds at the window, new desk and chair, all new cupboards and general furniture, ample supplies of fluffy towels and toiletries.
Bad points of the room: It was noisy as it faces the street - there are 2 large sash windows and secondary glazing - it was very hot when I stayed and I needed the windows open all night. On close inspection of the refurbished wet room area, they made some silly mistakes which reveal shoddy workmanship. The shower really did literally wet the whole of the wet room floor (which incorporates the toilet and wash basin areas), the washbasin tap wobbled, the expensive Grohe toilet flush system was mounted too high, they had chipped a tile removing it to repair a leak and they drilled the lovely chipped tile, inserted 4 screws and covered the screw heads with cheap, while plastic covers - they weren't even attached properly.
Breakfast was pretty grim. The guy taking the orders was so nonchalant and lacked even the slightest hint of a personality. This was in stark contrast to the service I enjoyed outside the hotel in the High Street at a bar and a restaurant I visited that day.
On reflection, I would have to say that I would not choose to stay there again.






Value
Location (e.g., convenience, views)
Cleanliness
Business service (e.g., internet access)







