We stayed at the Holiday Inn Guildford 5 - 7 May, 2007. We booked it over the internet. We were very impressed. Our room was really nice. Plenty of towels, packed mini-bar (although we didn't use it). We ate dinner on the first night in the restaurant. Although it was quite expensive, the food was very good, except for my meal. I had rack of ribs, with rice, corn, mushrooms, tomato & onion rings. The ribs had no meat whatsoever on them (very spare ribs!). However, the rest of the food on my plate was excellent. I did complain and the duty manager came to speak to me immediately. He sincerely apologised and refunded the total cost of my meal. Which was very good of him, as I would have been happy just to be refunded part of it. He also insisted we have free drinks, anything we wanted, and these were delivered to our room within about 5 minutes. The breakfast is excellent. Lots of choice, continental and traditional english breakfast. Beware the toaster! The toast had to go through it about 4 or 5 times to get browned! And that's only one side! Overall a very good quality hotel, very good food and service. We would go again.










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