My sisters big day arrived, and we were all due to get ready for the wedding at this hotel, and then stay there that night - a HUGE MISTAKE!!! Because of the hotels lack of competence, my poor sister arrived 30 minutes late to her own wedding, I know the bride is meant to be a little fashionably late - but this was ridiculous. Not only did she turn up late for the wedding, keeping us all waiting far too long, but when she did arrive, she was so panicked and flustered that she didn't get to fully enjoy the moment - arriving at the venue. There were minimal pictures taken of this part of the day, as she literally had to rush into the ceremony, meaning she doesn't have any lasting photo's of the special moment with her dad. But anyway, back to the disaster of a hotel, the hotel doesn't have parking, which is understandable as they are situated on Guildford High Street - but they don't even offer a valet service. The nearest car parks are a good 10-15 minute walk away - not good when you have lots of luggage. As this is meant to be a 'Luxury' hotel - I couldn't see what was 'luxury' about having to walk around half of Guildford, sweating because you're carrying suitcases - and paying for the privilege! The breakfast was particularly impressive - POWDERED EGGS -need I say more??? If you're like me, you believe that when staying in a good hotel, you can look forward to a tasty breakfast in the morning - not if you stay at this hotel. The whole breakfast scenario was weird, there was no choice of what to order: stale fry up, or stale fry up!!!!
The staff were unhelpful and rude, and wouldn't take ownership for any of the mess that had been created by them.
I would never stay at this hotel again, nor would I recommend it to my worst enemy!!!!!








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