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Mandolay Hotel: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2 of 5 stars 31 reviews
31 Reviews
5.0 of 5 stars
3
4.0 of 5 stars
3
3.0 of 5 stars
2
2.0 of 5 stars
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1.0 of 5 stars
14
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#14 of 15 hotels in Guildford
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  • Rooms: 72
Address:
36 London Road
Guildford GU1 2AF
England
Check Rates: £85 ($166) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Mandolay Hotel

( 12-16 of 31 )
“Poor Hotel”

Mandolay Hotel

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1 of 5 stars
Minneapolis, MN
25 Sep 2007

This hotel is badly in need of renovation. The bathrooms have mould (and sinks the size of your hand), the carpet is worn, and the rooms are very noisy with thin walls. All this for the price of a 5 star hotel in most cities. When I checked in, I noticed the poor state of the bathrooms, and asked for a change of rooms. After much dithering, the only room offered was a smaller room, with an equal amount of mould in the bathroom. Needless to say, we checked out as after a day when we found another hotel available.

  • This TripAdvisor Member:
    • Liked — Near good places to eat
    • Disliked — Value and quality of the rooms was very poor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stendec's Summary
Date of Stay: September 2007
Travelled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: 23 September 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
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Average price*: £85 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“awfull”

Mandolay Hotel

22 Sep 2007

worst hotel experience ive ever had, manager was rude and useless, Rooms were very damp and if thats not enough it was expensive

  • This TripAdvisor Member:
    • Liked — leaving
    • Disliked — damp room and rudeness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
barbsy's Summary
Date of Stay: August 2007
Travelled with: Friends
Visit was for: Quality time with friends
Age group: 50-64
Member since: 02 September 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: £85 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Don't stay here”

Mandolay Hotel

27 Jul 2007

Overpriced and disappointing. I had a small hot room at the rear with an overwhelming smell of airfreshener trying to overcome tobacco smoke. Bathroom the size of a cupboard - (really - the basin is so small you bang your head on the wall trying to rinse water off your face) and with a cracked wc pan and tiny quantity of shower gel in a sachet. Woken by an extractor fan from the kitchen in a metal duct immediately outside the window at 06.00 which made the whole room sound like the inside of an aeroplane. Place seems like a maze of tiny corridors. All this for £110 per night? (this was a discount - the rack rate is £125 plus £10 extra for breakfast!) I would have been unhappy at £60 per night. Try the Travelodge at half the price. Worst place I have stayed for some time.
Only redeeming feature is its proximity to the town centre.

  • This TripAdvisor Member:
    • Liked — Proximity to Town Centre
    • Disliked — Poor value, poor room, noise, batrhroom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TroisAteliers's Summary
Date of Stay: July 2007
Travelled with: Solo traveler
Visit was for: Business
Age group: 50-64
Member since: 27 April 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £85 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Not Impressed”

Mandolay Hotel

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2 of 5 stars
Louth, Ireland
21 Jun 2007
2/2 found this review helpful

Not impressed with this hotel. Very expensive (GBP120) for the quality of the room and service provided - afterall this is a so called three star hotel.

Bed extremely uncomfortable and room very hot. As my room was on the ground floor I reluctantly had to leave the window open to ensure some air circulation. Simple things let the room down - bathroom had damp patches, chewed pen left with photocopied guest services book, and the staff all were very young - the so called management were dressed too casually - shorts and t-shirts.

I asked reception to book me a taxi for the morning of my check out - and they rang me at 12.20am to tell me the taxi was confirmed. Thanks for waking me up guys!

Breakfast was good, lots of choice and location very central.

But, I would have been happier in a travelodge. That says it all, doesn't it.......

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — The whole lot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ostan14's Summary
Date of Stay: June 2007
Travelled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: 08 March 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
Probably not
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
Was this review helpful? Yes No
Check Rates
Average price*: £85 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Do not go here under any circumstances!”

Mandolay Hotel

17 Jun 2007

My worst hotel experience ever!!!
The staff were totally unwelcoming and didn't give a toss. The rooms on their website look fairly nice but in reality they were small and hot with cheap furnishings. The bathroom was equipped with 1 piece of shoddy soap, was shabby, not very clean and the smallest bathroom I've ever seen!
Also if you want any sleep at all go somewhere else. We were not informed when booking that the bar/club downstairs would belt out very load music until 2 am. Upon ringing the reception at 1:45 am to complain, I was told that "there was only another 15 minutes to go!". Bloody cheek! We then had to endure a further 30 minutes more listening to the drunks outside while they cleared the place out. How they have the cheek to advertise this place as a hotel I don't know.
The only fortunate thing was that we paid £80 instead of the £150 as advertised behind the reception desk which is totally overpriced.
We didn't dare risk the breaksfasts in the morning and left feeling shattered after very little sleep.
Book the Travelodge down the road instead!

  • This TripAdvisor Member:
    • Liked — Ok bed sheets but that's it.
    • Disliked — The noise from the bar/club below + unhelpful (couldn't give a toss) staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MissSticks's Summary
Date of Stay: June 2007
Travelled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: 17 June 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
Was this review helpful? Yes No
Check Rates
Average price*: £85 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Mandolay Hotel

( 12-16 of 31 )
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Mandolay Hotel Address

36 London Road, Guildford GU1 2AF, England