We booked the hotel as it looked really nice and didn't mind paying a little bit extra. When we arrived we were not in the main hotel, but in a coach house on the side with rooms which looked nothing like the pictures on their websites. Furthermore it was very small for a double. The staff on arrival were very friendly and we just got on with our stay making the most of the room we had. The bed was not very comfortable on the first night so we had a restless sleep, and on the 2nd night we recieved an abrupt call at 2.30 in the morning from reception telling us to get out of our room as there was a man outside trying to get in. As we were in a deep sleep it was very confusing and rather scary. The man on the phone continued to say that we should let the man in the 'shed' (referring the coach house we were staying in) as he was claiming it was his room. The receptionist was very rude and again resulted in us having another restless nights sleep due to the call being rather threatening, as if we were in the wrong. The next morning we left as early as we could and reported the problem to reception. The man on reception just laughed and asked for payment of the room which we were reluctant to pay. We asked to see the manager but they were not in the hotel on the particular day. The receptionist was very rude and very unhelpful. For the price of the room it is definately not worth staying if you are put in the 'coach house'.







Location (e.g., convenience, views)
Cleanliness
Service
Location (e.g., convenience, views)



