Not impressed with this hotel. Very expensive (GBP120) for the quality of the room and service provided - afterall this is a so called three star hotel.

Bed extremely uncomfortable and room very hot. As my room was on the ground floor I reluctantly had to leave the window open to ensure some air circulation. Simple things let the room down - bathroom had damp patches, chewed pen left with photocopied guest services book, and the staff all were very young - the so called management were dressed too casually - shorts and t-shirts.

I asked reception to book me a taxi for the morning of my check out - and they rang me at 12.20am to tell me the taxi was confirmed. Thanks for waking me up guys!

Breakfast was good, lots of choice and location very central.

But, I would have been happier in a travelodge. That says it all, doesn't it.......

My worst hotel experience ever!!!
The staff were totally unwelcoming and didn't give a toss. The rooms on their website look fairly nice but in reality they were small and hot with cheap furnishings. The bathroom was equipped with 1 piece of shoddy soap, was shabby, not very clean and the smallest bathroom I've ever seen!
Also if you want any sleep at all go somewhere else. We were not informed when booking that the bar/club downstairs would belt out very load music until 2 am. Upon ringing the reception at 1:45 am to complain, I was told that "there was only another 15 minutes to go!". Bloody cheek! We then had to endure a further 30 minutes more listening to the drunks outside while they cleared the place out. How they have the cheek to advertise this place as a hotel I don't know.
The only fortunate thing was that we paid £80 instead of the £150 as advertised behind the reception desk which is totally overpriced.
We didn't dare risk the breaksfasts in the morning and left feeling shattered after very little sleep.
Book the Travelodge down the road instead!

This Hotel is near the town centre so it's a good base for exploring and only a short walk to pubs and restaurants. The staff were friendly and our room was clean and reasonably spacious. There was a good selection from the breakfast buffet . Overall the hotel was a good experience.

Stayed in hotel recently ,had a excellent time. Service and food were to a high standard. The rooms were clean and had no complaints what so ever.
What impressed me the most was how friendly everyone was and made you feel very welcome.
Will go back when have to stay over in guildford again.