We stayed at the Vermont for one night in May 2008. Considering the hotel claims it is a 4 star hotel and cost £130 for one night with no breakfast, we were expecting good things......

The hotel however is it great need of a complete refurbishment - it is old, the decor is out dated, the rooms are musky and dark, all in all it does not make for a pleasant stay.

Next time, I would pay a bit more for the Malmaison.

My husband and I booked a double room in this hotel hoping to spend a lovely weekend in Newcastle. Our room was on the top floor and we did have a good view - however - the room was very small and dowdy. It did not look anything like the hotel's publicity shots. The double bed was the smallest size possible. And, there was a distinct stale smell in the room. I was also unhappy about the fact that there were no drawers for clothes and when I hung my dress in the wardrobe, a quarter of it was lying on the bottom of the wardrobe.

Definitely, NOT luxourious bedrooms and not worth £130 a night. I would not stay here again.

I have just arrived back from a 2 night stay in the Vermont while attending a work conference nearby. The hotel was the only 4 star recommended by the conference organisers ( others were 3 star) so booked without checking Trip Advisor - never again! The room was cramped and very dimly lit - despite the efforts of a very pleasant housekeeper to find an extra lamp so I could read by the bedside - the bedside sockets are round pin so no modern lamp ( ie less than 20years old!) could fit. The furniture is cheap and nasty . The buffet breakfast acceptable for a youth hostel, not a supposedly 4 star luxury hotel and not at £140 per night. A colleague complained to the unhelpful general manager and was refused a discount and informed no - one else had ever complained about the hotel ! I was advised to complain to the Chief Exec. My advice - avoid this hotel until it has a complete refurbishment.

Having read the reviews we were not expecting a great night , however from the moment our car was parked for us we have nothing but positive things to say.

Yes the place is maybe due a facelift but the staff are super courteous and friendly and the food was delicous and well presented , the room was very spacious and also very clean.

The Moonlight package is well worth the money.

Newcastle is also a great night out.