My room must have been the smallest in the hotel. It was dated and had a musky smell. The curtains were thin which during May made the room bright at 430am. The room was also hot and without A/C. The window opened about 4 inch's to allow air in. Also the main train station is behind the hotel and you can hear the trains.
The staff at the reception were polite and fast.
The breakfast was standard and as expected.
The hotel itself is centrally located however other hotels in the area offer better value.

I had a very good business stay at this refurbished hotel which is a really handsome old building with a great staircase for those who like Victorian architecture; good welcome at reception from nice girls, pleasant room service (and speedy) and a nice modern room with all the usual amenities plus a small complimentary mini bar with soft drinks. I couldn't really fault it, the only problem would be for those who are averse to noise - the location means that even from my 4th floor room the Newcastle Friday night scene was all too audible; however, you've got to expect that, haven't you?

Cracking hotel, the only thing I could imagine being an issue would be parking, but we had no problems.

Situated right next to the station we thought we might have a bit of noise but again, no problems.

The room was of an excellent standard for the price (superior with breakfast at £80 on the sunday before bank holiday). Very clean, nice robes and a fridge, safe etc.

Free wireless was nice and easy to connect to and the breakfast was as good as you'll get at any of the big chains.

Fantastic lighting and a real feeling of being in a hotel thats seen a bit of royalty (even if it was an age ago).

All in all a lovely hotel, would love to go back and take in more of the Toon.

After spending two nights in a hostel, it was a delightful break!

The room was clean, the staff helpful, and the rest was greatly appreciated.

The hotel rooms have recently gone through a renovation, so they are bright and modern, while the lobby and public areas still has a slight air of wear. Included with the room was a small stock of treats in the fridge included in the cost of the room and free WiFi in the room. However, there was no air conditioning, so in the heat wave, it was a bit muggy after a bath. I had difficulty opening the window, but someone else said she had opened it and all was good once she did that.