stayed at this hotel for 3 nights for a conference. the staff were all wonderful and as there was a large group of us kept a table ready for us each night and kept the bar open until we could no longer stand!!!

tried the carvery, the al a carte and the bar menu and all were fantastic. had the best omlette ive ever had for dinner one night!

my room was really nice and it had 2 double beds in it! heating worked well and my room was cleaned each day.

the pool is nice but does get deep very quickly (from 3ft to 8ft!). the jacuzzi was like a hot bath but i loved it.

all in all a good hotel, will be using there again.

What a great stay!From the efficient and welcoming staff, to the excellent food at breakfast and dinner, to the high quality of the refurbished bedrooms and public areas. The hotel is really easy to find, with free and secure parking. Definitely use this hotel again.

Just returned from a Friday and Saturday stay and quite honestly could hardly fault it. The staff are excellent. We ate in the restaurant on Friday and had the carvery. It was fine, nothing startling but good honest grub! The breakfast was one of the best I've had in a chain hotel.

We had a problem with the heating in our room and phoned reception, they sent someone up within 5 minutes to show us how to operate it and it was fine from then on.

Yes it is a distance from the centre of Newcastle, a taxi only cost us £13.50 so reasonable, but it is ideal for exploring the area and only a short drive from the Metro Centre for shopping.

We thoroughly enjoyed ourselves and will be going back. Highly recomended.

I was here for a conference, so had no choice. Location is isolated and between main roads. If you don't have a car, you've nowhere else to go. Hotel is tired and decor unappealing. Bedrooms adequate, but no biscuits. All rooms double glazed, but they have to be kept shut because of traffic noise.The staff are very friendly and helpful. Dinner is the restaurant was poor. I had the carvery - beef chewy, vegetables cold. Certianly not worth the money charged.