stayed at this hotel for two nights.

For some reason was upgraded to an executive room and was very impressed. Queen sized bed and a big TV with a nice bathroom.

Not impressed with the restaurant food at dinner time but the bar food is good. Ordered strawberries and cream fro dessert and even though not on the menu they rustled it up for me anyway!

The pool and jacuzzi was freezing, was told it was due to something being broken but its no good to me if Im only there for a short period of time!

Reception very helpful and always smiling and the bar staff were ok. a few looked as if they didnt know what they were doing but it was fun to watch!

a few of my colleagues had a problem ordering drinks after a certain time but I went to bed early so no problems for me!

We booked the hotel for 1 night and at 60 pounds for b and b it was really good value, the room was clean and tidy, the breakfast was very good and was included in the price, the swimming pool and gym were fine and the staff were helpful when asked for anything. Drink prices were quite expensive The hotel is a 20 minute bus ride to the city centre and cost 4.80 for 2 adults and 1 child, we went for a meal in a place called the Gait which has about a dozen or so restaurants and bars, we chose Wokmania which had a buffet, 10 starters, 36 mains, and loads of desserts, all for 6.90 for adults 1.99 for kids very good value.

Stayed here for the weekend while at a conference elsewhere in the city.

We had no cause for complaint - but were not overwhelmed either.

Our bedroom was clean and comfortable, if rather hot (we kept the window open the whole time). There was a bath and good shower.

The leisure facilities were also clean. The pool was a reasonable temperature - not too hot, but not cold either. The sauna is very small, but the steam room is bigger. Leisure staff seemed happy to offer assistance.

We ate in the (limited) restaurants on the adjacent retail park both evenings, but the breakfast buffet was extensive and frequently replenished. The food was quite acceptable.

Would we go back? Yes, if we needed to stay in Newcastle - but I wouldn't go rushing back there just for the fun of it.

Booked hotel as close to work visit. Took a few goes to get to it off the city dual lane carriageway. I thought it was overpriced for old jaded rooms, Pokey room, window did not shut, small TV. Basically needed to be renovated. Charged for everything and anything. Little atmosphere. Probably OK for conventions.