We had to book this hotel at short notice (we were visiting a sick relative) so were not able to qualify for the cheaper rates - we paid £142 for two nights, breakfast not included. The Quayside at Newcastle, where the hotel is located, is not the easiest place to drive to and from - we kept getting lost in the traffic systems, despite the Sat Nav!
Unfortunately there were no spaces available in the hotel car park, and parking around the hotel is all metered. It was a bit of a pain, each time we returned to the hotel, to have to drive round and round looking for a car parking space - not to mention the cost involved. One hour's parking cost £1.20 and there was a maximum two hour stay. For this reason alone I would not return to this particular Premier Inn.
The hotel is located right beside Newcastle bridge - the buttresses are directly opposite the main entrance. The underside of the bridge, and the surrounding buildings, provide nesting for hundreds of screeching, screaming seagulls - which you may consider a bonus point if you are interested in ornithology. Personally I wished I had an airgun handy, but I dare say that's politically incorrect, even in jest!
The room itself was in good decorative order and spotlessly clean. It was spacious, with a high ceiling, and a king size bed which was very comfortable. The room was very cold, however; the small wall-mounted heater just wasn't up to heating such a large space adequately. It took 12 hours to heat the room to a reasonable temperature and even then it was still chilly.
On arrival, we were surprised to find that there was only one bath towel, one hand towel and one spare pillow, but extras were supplied on request. The heated towel rail in the bathroom didn't work. There is 30 mins free Wi-fi each day, but the first day we only got around 15 minutes' worth.
We had few dealings with the staff, but those we met were friendly and helpful. The only meal we ate at the hotel was the "grab and go" breakfast, consisting of a selection of toast, croissants, mini-muffins, fruit juice, tea and coffee. I think this cost around £2.75 per person, and was very good value.
This is the first time we stayed at a Premier Inn and on balance would be happy to book with them again - but just not at this particular location.
Unless you love seagulls, ask for a room as far away from their nesting habitat as possible!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC