1) Heating/air con - could not get it right, even when showing +30 C it was freezing
2) Breakfast - cold pastries, 20min wait for 2 toasts, chasing for tea and coffee
3) Lunch - food was not refilled unless asked, teas & coffees not offered until asked. You need to actually go and find someone to help you
4) Dinner - Did not see anyone coming to take drinks order, portion sizes different and inconsistent, lamb overcooked. Cheese board was just dumped by a waiter at the end of the table and everyone had to pass it around.
5) Check -out. Painful and slow
We were a group of 16 and the feedback was consistent across the team. We did not feel welcomed and looked after.I would not recommend any of my friend or colleagues to stay here.
- Also Known As:
- Macdonald Alveston Manor Hotel Stratford-Upon-Avon
- Macdonald Alveston Manor Hotel
- Alveston Manor
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